Call Center Jobs in Northbrook
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Search Results - Call Center Jobs in Northbrook
USA Clinics Group-Northbrook
internal and offshore strategies.
Data Management: Source and mine data to support strategic continuous improvement initiatives.
Work Scheduling: Generate and distribute weekly work schedules for call center representatives.
Collaboration: Work with key...
resume-library.com -
USA Clinics Group-Northbrook
The Sales Supervisor is responsible for driving sales results within the Patient Registering and Scheduling call center. You will be responsible for managing the team, processes and scripts to produce the most efficient, effective and highest...
workable.com -
USA Clinics Group-Northbrook
As a QA Supervisor you will be part of the Call Center Support Team, working closely with internal stakeholders, vendors, and team members to help ensure the delivery of an unparalleled experience. You will ensure customer interactions are delivered...
resume-library.com -
USA Clinics Group-Northbrook
programs to assess and improve call handling, accuracy, and patient engagement.
• Implement call monitoring, scorecards, and feedback mechanisms to enhance performance.
• Establish KPIs and service level standards to measure and track call center...
jobvertise.com -
USA Clinics Group-Northbrook
English and Farsi, English and Armenian, English and Greek or English and Turkish REQUIRED
Responsibilities
Receive inbound retention calls from current customers in a multi-line call center environment
Accommodate scheduling needs of existing patients...
resume-library.com -
USA Clinics Group-Northbrook
call center effectiveness.
• Conduct regular audits and calibrations to ensure consistency in call quality evaluations.
Process Optimization & Patient Experience
• Identify gaps in patient interactions and develop solutions to improve conversion rates...
workable.com -
USA Clinics Group-Northbrook
The Sales Supervisor is responsible for driving sales results within the Patient Registering and Scheduling call center. You will be responsible for managing the team, processes and scripts to produce the most efficient, effective and highest...
resume-library.com -
USA Clinics Group-Northbrook
English & Russian, English & Polish, English and Farsi, English and Armenian, English and Greek or English and Turkish REQUIRED
Responsibilities
• Receive inbound retention calls from current customers in a multi-line call center environment...
workable.com -
USA Clinics Group-Northbrook
QA) programs to assess and improve call handling, accuracy, and patient engagement.
Implement call monitoring, scorecards, and feedback mechanisms to enhance performance.
Establish KPIs and service level standards to measure and track call center...
resume-library.com -
USA Clinics Group-Northbrook
The Director of Contact Center executes the vision for the operation ensuring the Call Center meets customer and organization needs. The successful candidate will be continually engaged in leading and inspiring their team in developing...
resume-library.com -
USA Clinics Group-Northbrook
in health care environment: Including but not limited to CNA, MA, Patient Advocate, or Medical Office, required.
In lieu of the above: 5+ years of stable, consistent work experience in a call center or office environment.
Excellent communication skills, both...
resume-library.com -
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