Call Monitoring Jobs
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Search Results - Call Monitoring Jobs
United States
Overview:
Position: Call Monitor - must be Bilingual, Spanish
Location: U.S Remote; Working under Pacific Standard Time Zone hours
Pay: $17/hr.
Position Summary: The Call Monitor works with the Inside Loan Agent Division and assists...
icims.com -
ExecuSource-Richardson
Troubleshoots issues by identifying problems, researching solutions, implementing fixes, and escalating unresolved concerns.
• Updates customer accounts to maintain accurate records.
• Properly categorizes calls using call monitoring software.
• Follows CPI...
mindmatch.ai -
First Financial Federal Credit Union-Freehold (NJ)
of information and answers employee questions,
assigns tasks, follows up, gives instructions and provide guidance and feedback.
Carries out supervision, coaching, call monitoring, and training.
Professionally handle incoming calls, voice mails and emails...
resume-library.com -
Vitu-Wilmington (OH)
Operations experience (telecom, workforce management, forecasting, call monitoring, etc.)
minimum requirements
• High School Diploma/GED and 3 years' experience OR Any level degree or certification beyond High School Diploma/GED and up to 1 year experience...
eTeam Inc.-Newark
metrics supporting customer service targets.
" Assist with daily, weekly and monthly After Call Survey and Call Monitoring reporting
" Help maintain call Quality process that includes gathering data; produce various reports and performance measures...
resume-library.com -
Iron Mountain-Tampa
training paths for new and existing Inside Sales employees
• Identify and create enhancements to Inside Sales procedures with an emphasis on Sell All and strategic selling
• Support the execution of training programs through call monitoring and feedback...
mindmatch.ai -
USA Clinics Group-Northbrook
regular call monitoring, case reviews, and customer interactions audits to assess service quality.
Provide actionable feedback to agents and supervisors to drive performance improvement.
Analyze quality data and trends, presenting insights...
resume-library.com -
The Davey Tree Expert Company-Dayton
an experienced team of general foreman who productively perform daily operations
• Promote a culture of safety through establishing accountability for employee development, close call monitoring, and incident investigation
• Ensure timely and accurate completion...
mindmatch.ai -
Diverse Lynx-Redlands
Biscom)
" 3+ years experience supporting wallboards (Atea)
" Understanding of Call Recording (Calabrio) and call monitoring solutions.
" CCNP Voice CERTIFIED.
Responsibilities:
• Lead the planning and implementation of projects, ensuring they align...
resume-library.com -
Cardinal Health-Worcester
feedback from call monitoring and quality reviews of adverse event documentation. Discusses progress on productivity and quality goals including number of calls completed, call quality, document quality, and time requirements.
• Upon the client’s...
ACL Digital-King of Prussia
Research new markets and competitors
• Generate leads by cold calling
• Monitor industry trends
• Develop strategic plans
• Manage client portfolios
• Manage the sales process
• Identify new development channels
• Follow up on sales
• Promote...
mindmatch.ai -
Cardinal Health-Lowell
feedback from call monitoring and quality reviews of adverse event documentation. Discusses progress on productivity and quality goals including number of calls completed, call quality, document quality, and time requirements.
• Upon the client’s...
Workway-Saint Johns (FL)
service.
Registering homeowners interested in purchasing a Home.
Answering incoming calls.
Monitoring the appearance of the model home.
Organizing and assembling sales brochures.
Specific qualifications for the position include:
High School diploma...
resume-library.com -
1 similar job: Panama City Beach
Cardinal Health-Boston
feedback from call monitoring and quality reviews of adverse event documentation. Discusses progress on productivity and quality goals including number of calls completed, call quality, document quality, and time requirements.
• Upon the client’s...
Shirley Ryan AbilityLab-Northbrook
of outbound calls, monitoring of voicemail, scheduling initial and continuing appointments, registration and monitoring outpatient schedule to insure maximum capacity.
• Facilitates the check-in process including registration of patients, verifying insurance...
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