Contact Center Jobs
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Search Results - Contact Center Jobs
Syntricate Technologies Inc-Dallas
Project Manager - Genesys Cloud Contact Center IVR
1 Year + Contract
REMOTE
$78/hr on w2 (non-negotiable)
Detailed Job Description:
As a Project Manager, you'll be working within our Professional Services customer-facing project management team...
resume-library.com -
Logix Guru-Pittsburgh
an alternative recommendation, and communicate the proper resolution to the customer.
• The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis.
• Promotes bank products...
mindmatch.ai -
Visa-Austin
Job Description
Job Description
Contact Center Technology Solutions team is responsible for development and maintenance of the Contact Center platform solutions. The resource identified will be responsible in day to day operations, maintaining...
resume-library.com -
Local Government Federal Credit Union-Raleigh
assigned area of the Experience Center, including member communications, and member relations.
3. Serve as point of contact for escalated member issues and concerns as it relates to first-line member communication. Use tact and experience-based knowledge...
ProRec Resource Solutions-Harrisburg
Senior Contact Center Platform Analyst
JOB PURPOSE AND SUMMARY
This role is a technical position primarily responsible for implementation, upgrades, troubleshooting, on-going maintenance and administration of the contact center systems, voice...
resume-library.com -
Local Government Federal Credit Union-Raleigh
experience by clearly and effectively communicating products and services, and accurately handle member related transactions. The Member Experience Representative is responsible for establishing a collaborative environment within the Member Experience Center...
Inizio Engage-Remote
and accurate response to customer contacts via all communication channels.
Shift: 11:30-8pm EST Monday- Friday
What’s in it for you?
• Competitive compensation
• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life...
Local Government Federal Credit Union-Raleigh
based on the member's financial information learned during interactions.
4. Promptly respond to communication and inquiries from members, potential members, and Experience center agents through various communications channels included but not limited...
Washington
Overview:
Highlight is seeking a Certified Project Manager to lead a high-volume contact center program.
Responsibilities:
You will be responsible for managing a federal program revolving around a 300+ seat contact center that fields calls...
highlighttech.com -
Evansville
Center Director that oversees the strategic direction, operations, and performance of our international and domestic contact center teams. This role is critical in driving quality performance, customer satisfaction, improving efficiency, and fostering...
icims.com -
Richardson
Contact Center - Fire.
Familiarity with company policies, forms, and endorsements is essential. All underwriters are expected to learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting...
statefarm.com -
VDart Inc-Juno Beach
Job Title: Contact Center Consultant/ Contact Center Architect
Location: Juno Beach, FL - Onsite
Duration: 6 Months
Job Description:
Functional Designer for designing customer journeys using Omnichannel experience & Agent assist for Contact...
jobvertise.com -
Robert Half-San Antonio
Our client is in need of a Contact Center Agent in San Antonio, Texas, within the Financial Services industry. As a Contact Center Agent, you will be at the forefront of customer interactions, providing exceptional service across various platforms...
roberthalf.com -
ITCON Services-Vienna (VA)
ITCON Services is seeking to hire a seasoned Senior Contact Center Project Manager with over 10 years of experience to lead and optimize large-scale contact center projects within the federal government sector.
In this role, you will drive...
resume-library.com -
Sky Systems, Inc-Westlake (TX)
Role: Contact Center Technology Support Engineer
Position Type: Full-Time Contract (40hrs/week)
Contract Duration: Long Term
Work Hours: US Time (2 PM to 11 PM EST)
Work Schedule: 8 hours/day (Mon-Fri) (In Office on Monday, Wednesday & Thursdays...
resume-library.com -
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