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Contact Center Jobs in Austin

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Search Results - Contact Center Jobs in Austin
Calsoft Labs-Austin
Job Title: Senior Business Systems Analyst - Genesys Cloud CX Location: Remote (Open to work in CST hours) Job Description: The Senior Business Systems Analyst will design, implement, and optimize contact center routing solutions in a global...
resume-library.com -
Hawthorne Executive Search-Austin
Management: Develop and maintain strong, collaborative relationships with global contact center and BPO partners to ensure alignment with company goals and service standards.  •  Performance Monitoring: Establish and monitor key performance indicators (KPIs...
mindmatch.ai -
Calsoft Labs-Austin
Cloud Testing experience Required IVR Testing, Genesys Testing experience Required Prefer to have experience in Genesys cloud testing. Working experience validating various Contact Center components related to voice, email, and work items channels...
resume-library.com -
Infosys-Austin
engineering interventions in product design, software defined networking, robotics, IoT, Unified Communication/Contact Center and containerization. Infosys Engineering Services is strategically positioned to respond to real-time customer needs and build...
mindmatch.ai -
Visa-Austin
in touch with us and receive top notch support leveraging our contact center platform. The Work Itself: Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability...
resume-library.com -
Kelly Science, Engineering, Technology & Telecom-Austin
of their skills in areas including Science, Clinical Research, Engineering, Education, Office, Contact Center, Light Industrial, and more. We’re always thinking about what’s next in the evolving world of work, and we help people ditch the script on old ways...
mindmatch.ai -
ClifyX, INC-Austin
communicated & managed risk registers independently. Here are the key qualifications that are needed Min 5 years of PM experience (Waterfall + Agile/Scrum) Must have contact center experience. Genesys solutions experience is a nice to have. Must have run...
resume-library.com -
PriceSenz-Austin
in the Contact Center PRIMARY RESPONSIBILITIES  •  Assist customers with telephone inquiries to the Customer Service Contact Center, including route and schedule information, trip planning, fares, riding rules, mobile app support, and comment/complaint intake...
jobvertise.com -
Experian-Austin
Job Description Experian's contact center technology team is at the forefront of innovation and is dedicated to creating the latest solutions that enhance customer interactions. We are looking for an experienced Lead Software Development Engineer...
resume-library.com -
Anomaly Squared-Austin
Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers...
workable.com -
Austin
cloud management, backup and restore data, SQL server access for vendor maintenance, and support of specialized applications for various departments.  •  Performs VOIP (Phone System, Voice Mail, Contact Center) maintenance and management.  •  Provides...
ppgt.org -
Carbyne-Austin
as the ability to develop and nurture partner strategic plans and the successful delivery of those plans  •  Demonstrated understanding of contact center technologies and addressing modern challenges in the contact center  •  Experience in creating and executing long...
workable.com -
Amazon-Austin
and using data and metrics to draw business insights  •  Experience making business recommendations and influencing stakeholders  •  SQL proficiency- Proven expertise knowledge with Quicksight and Macros  •  2+ years’ experience in Operations or Contact Center...
amazon.jobs -
Diverse Lynx-Austin
Role - Technical Project Manager Duration - Full Time Location - Austin, TX (On-site) Job description "Contact Center experience will be nice to have "verseeing and coordinating all project phases from initiation through deployment...
resume-library.com -
Axiom Software Solutions Limited-Austin
Job Title : UCCE Engineer Location : Texas Fulltime role Requirements Job description ▪ In-Depth knowledge of Cisco Unified Contact Center Enterprise (UCCE)and Cisco Voice Portal (CVP). ▪ Good understanding of Cisco UCCE...
resume-library.com -
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