Contact Center Jobs in Baltimore
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Search Results - Contact Center Jobs in Baltimore
Greenberg-Larraby, Inc. (GLI)-Baltimore
management experience.
• Ability to obtain US Security Clearance
• 5-7 years of relevant work experience managing multiple contact centers in lieu of degree
• Experience in customer service, performance evaluation, and process improvement.
• Experience...
resume-library.com -
Washington, 32 mi from Baltimore
Overview:
Highlight is seeking a Certified Project Manager to lead a high-volume contact center program.
Responsibilities:
You will be responsible for managing a federal program revolving around a 300+ seat contact center that fields calls...
highlighttech.com -
Ageatia Global Solutions-Baltimore
rollouts for contact center. Drive modernization efforts, service enablement strategies, and annual planning processes for Commercial Service Operations.
Performance Management
Monitor staffing models based on call volume, handle time, shrinkage...
resume-library.com -
Integrated Resources Inc.-Washington, 32 mi from Baltimore
by the contact center staff. Recommends course of action for providers where patterns appear outside of guidelines and generally accepted pharmacy standards.
• Provides on-site consultation and education to nurses, case managers, and/or physicians...
appcast.io -
Lumen Solutions Group, Inc.-Baltimore
efforts for new technology implementations, including Salesforce rollouts for contact center. Drive modernization efforts, service enablement strategies, and annual planning processes for Commercial Service Operations.
Performance Management
Monitor...
resume-library.com -
General Dynamics Information Technology-Annapolis Junction, 14 mi from Baltimore
technologies.
• Should have a strong back ground with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business
• Experience with Session Border Controller (SBC) and SIP detailed traces is a plus...
Greenberg-Larraby, Inc. (GLI)-Baltimore
management experience.
• Ability to obtain US Security Clearance
• 5-7 years of relevant work experience managing multiple contact centers in lieu of degree
• Experience in customer service, performance evaluation, and process improvement.
• Experience...
workable.com -
Mass Markets-Alexandria, 38 mi from Baltimore
for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS...
appcast.io -
Ampcus Incorporated-Baltimore
and outcomes of analyses run by the department, ensuring staffing levels and call volume forecasts are appropriate.
Direct the Business Readiness efforts for new technology implementations, including Salesforce rollouts for contact center. Drive modernization...
resume-library.com -
Mindlance-Baltimore
by the department, ensuring staffing levels and call volume forecasts are appropriate.
Direct the Business Readiness efforts for new technology implementations, including Salesforce rollouts for contact center. Drive modernization efforts, service enablement...
resume-library.com -
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