Contact Center Jobs in Baltimore
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Baltimore (MD)
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Search Results - Contact Center Jobs in Baltimore
Ageatia Global Solutions-Baltimore
rollouts for contact center. Drive modernization efforts, service enablement strategies, and annual planning processes for Commercial Service Operations.
Performance Management
Monitor staffing models based on call volume, handle time, shrinkage...
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First Financial Federal Credit Union of Maryland-Baltimore
Job Description
Job Description
First Financial Federal Credit UnionJob Description
Job Title: Member Services Representative I, II, III
Department: Member Services Contact Center
Reports To: Member Services Supervisor
Salary Grade(s): 6, 7, 8...
Lumen Solutions Group, Inc.-Baltimore
efforts for new technology implementations, including Salesforce rollouts for contact center. Drive modernization efforts, service enablement strategies, and annual planning processes for Commercial Service Operations.
Performance Management
Monitor...
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Hanover (MD), 9 mi from Baltimore
Min Compensation: USD $17.50/Hr.
Max Compensation: USD $17.50/Hr.
Overview:
Why We Need Your Talents:
The overall goal of the Contact Center Representative is to ensure all communications (digital and audio) are handled in a timely...
icims.com -
Mindlance-Baltimore
by the department, ensuring staffing levels and call volume forecasts are appropriate.
Direct the Business Readiness efforts for new technology implementations, including Salesforce rollouts for contact center. Drive modernization efforts, service enablement...
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Integrated Resources Inc.-Washington, 32 mi from Baltimore
by the contact center staff. Recommends course of action for providers where patterns appear outside of guidelines and generally accepted pharmacy standards.
• Provides on-site consultation and education to nurses, case managers, and/or physicians...
appcast.io -
Ampcus Incorporated-Baltimore
and outcomes of analyses run by the department, ensuring staffing levels and call volume forecasts are appropriate.
Direct the Business Readiness efforts for new technology implementations, including Salesforce rollouts for contact center. Drive modernization...
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MCI-Alexandria, 38 mi from Baltimore
with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing...
appcast.io -
Think Systems Inc-Falls Church, 40 mi from Baltimore
Contact Center Engineer (NICE CX1)
100% Remote
Duration: 6-12 months
Overview: Our client is seeking a Contact Center Engineer with expertise in NICE CX1 to facilitate the migration of Avaya Contact Centers and the setup of new contact centers...
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SECU-Linthicum Heights, 5 mi from Baltimore
experience in sales management, focusing on results-oriented growth
• 5+ years or relevant experience of proven managerial performance in relationship building, goal attainment, and coaching in retail banking sector and/or contact center preferred.
• Deep...
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