Contact Center Jobs in Chicago
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Search Results - Contact Center Jobs in Chicago
Macpower Digital Assets Edge Private Limited (MDA Edge)-Chicago
is a key asset as a result.
Understanding the external contact center environment, including industry best practices, trends and benchmarking within financial services, as well as more broadly across similar industries will allow the analytics lead...
resume-library.com -
West Monroe Partners-Chicago
Are you ready to make an impact?West Monroe is seeking a highly skilled Manager to join our Customer Service Strategy Team with a focus on CCaaS (Contact Center as a Service). You are an expert in customer service, especially in applying your...
Spruce Technology, Inc.-Chicago
for the Salesforce CRM implementation project scheduled for an approximate Fall 2025 Go-Live and beyond. The goal is to implement a high-volume contact center, including chat and incoming calls.
Requirements:
Higher Ed experience is required
Salesforce...
resume-library.com -
Dyson GmbH-Chicago
systems, and Dyson service centers.
6. Be responsible for the budgetary control for Contact Centers across all Americas markets.
7. Proactively use insights to lead the development of an accurate multi-channel forecast for the Americas Contact Centers...
appcast.io -
Harnham-Chicago
actionable insights and value-add
• Drive data-based strategic initiatives for an exciting, fast-paced consumer lending business
• Optimise funnel conversion and acquisitions for new customers
• Solve problems related to collections and recoveries and contact...
mindmatch.ai -
Chicago
specifically Cisco UC, Call Manager, Data Center presence server and contact center express. This role requires you to be onsite at our client location in the Chicago, IL loop area.
Qualifications:
• 5+ years experience in network development and IP...
icims.com -
Chelsoft Solutions Co-Chicago
cloud environments (e.g., Azure, GCP) is a plus. Experience with server less architecture and microservices.
Familiarity with Agile/Scrum methodologies.
Experience with Contact Center Technologies is preferred.
Required Skills : Experience...
jobvertise.com -
Allwyn North America-Chicago
with no/minimal impact on the business
Act as a backup to the Change Manager, as necessary
Assist with multi-vendor release coordination
Work with Retail and Player Contact Centers to resolve escalated retailer/player complaints/cases.
Develop and review...
resume-library.com -
Amazon-Chicago
strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.
The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who...
amazon.jobs -
Chicago
to align call center operations with university objectives.
Qualifications:
• Bachelor's Degree in Marketing, Business, Analytics or other closely related field
• Minimum of 3 years of experience working in a contact center (for inbound and outbound calls...
icims.com -
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