Contact Center Jobs in Maryland
1 - 11 of 11
Search Results - Contact Center Jobs in Maryland
Mindlance-Baltimore
attendance. Candidates will make and take calls with this role, but it is production based, not an inbound phone role or contact center job.
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority...
resume-library.com -
Hanover (MD)
Min Compensation: USD $17.50/Hr.
Max Compensation: USD $17.50/Hr.
Overview:
Why We Need Your Talents:
The overall goal of the Contact Center Representative is to ensure all communications (digital and audio) are handled in a timely...
icims.com -
Greenberg-Larraby, Inc. (GLI)-Baltimore
management experience.
• Ability to obtain US Security Clearance
• 5-7 years of relevant work experience managing multiple contact centers in lieu of degree
• Experience in customer service, performance evaluation, and process improvement.
• Experience...
resume-library.com -
Randstad-Beltsville
on the Genesys Cloud CX and PureConnect Contact Center solutions.
Basic Qualifications
• Ability to effectively lead and motivate a team, including matrixed resources.
• Detail Oriented.
• Provide a high-level of customer service, with an emphasis on customer...
randstadusa.com -
General Dynamics Information Technology-Annapolis Junction
have a thorough knowledge of a Voice over Internet Protocol (VoIP) technologies.
• Should have a strong back ground with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business...
Frederick (MD)
assumptions & actual results against plan and deliver efficient solutions to real problems that drive employee engagement and business efficiency.
1. Support contact center projects providing tactical and strategic plans to meet business requirements.
1. ..
icims.com -
Greenberg-Larraby, Inc. (GLI)-Baltimore
management experience.
• Ability to obtain US Security Clearance
• 5-7 years of relevant work experience managing multiple contact centers in lieu of degree
• Experience in customer service, performance evaluation, and process improvement.
• Experience...
workable.com -
Baltimore County, MD-Towson
will provide support and problem resolution for an enterprise VOIP system, which includes Cisco Call Manager (CUCM), and over 7,000 phones. Also provides support of advanced communication applications such as virtual contact centers (basic and enhanced call...
surfingwave.app -
Bethesda (MD)
Engineer will ensure the currency of certifications for Avaya CM, voice mail, and contact center products. Their chief responsibility lies in addressing any issues that may arise, ensuring the smooth and effective functioning of UC-specific systems...
icims.com -
Hanover (MD)
and strategy.
• Collaborates on the operation of the Contact Center.
• Liaises with the Finance Division to ensure adherence and enforcement of all related Live! Casino & Hotel policies and controls.
• Directs and leads the preparation of short-term and long...
icims.com -
Baltimore
aspects of this universal role will vary depending upon Financial Center traffic and customer needs.
Responsibilities:
• Drive proactive sales conversations through internal and outbound interactions including outbound calling, inbound contact center...
icims.com -
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