Contact Center Jobs in Massachusetts
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Search Results - Contact Center Jobs in Massachusetts
Xceedance-Worcester
enter new markets, boost workflow productivity, and improve profitability. For more information, visit www.xceedance.com.
Job Description Summary:
Assists Supervisor with all designated tasks of running contact center team for a homeowner insurance...
mindmatch.ai -
Expert In Recruitment Solutions-Boston
important for the contact center, which tracks client interactions to provide a 360-degree view of the client's history (e.g., outstanding loans, call history)....
resume-library.com -
Safelite AutoGlass-Chelmsford
through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
• Review orders from the national contact center and manage dealer part orders and special accounts.
• All other...
Aditi Consulting-Hadley (MA)
Sun off)
Summary:
The Customer Service Representative (CSR) is a member of the Customer Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company’s products or services by following standard scripts...
resume-library.com -
Tbwa Chiat/Day Inc-Boston
representative of the communities in which we live and serve. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many...
appcast.io -
Mindlance-Boston
the transformation of how we deliver core IT services; and the rollout of key services such as IT Contact Center, Copilot, and Enterprise Analytics to enterprise customers.
Duties and Responsibilities :
Demonstrates the ability to pivot quickly in response...
resume-library.com -
CITIZENS HOUSING & PLANNING-Boston
Team Leadership and Management:
• Provides management, leadership, and direct supervision to a team of strategy managers.
• Oversees the contact center technology solution and related business processes.
• Empowers key managers to be effective...
appcast.io -
Randstad-Worcester
certification or process improvement training highly valued
• A minimum of 3+ years in manufacturing, logistics, distribution, or contact center environments, demonstrating expertise in workforce management and optimization
• Consulting experience...
randstadusa.com -
ProPivotal-Boston
on areas of strength, namely high-volume staffing in the areas of non-regulated healthcare nursing, contact center, early career, administrative, and direct care. Historically, ProPivotal has grown largely through smaller transactional sales or through word...
appcast.io -
CallMiner-Waltham (MA)
of experience in customer, partner or alliance management for SaaS organization, business development, or sales, preferably within conversational analytics or contact center technology
• Skills:
• Strong negotiation and communication skills.
• Ability to build...
workable.com -
Worcester
company headquartered in the US. We help contact centers around the world better engage with their customers by combining our deep domain expertise with cutting-edge technology. Our AI enabled, cloud-scalable analytics products enhance the end-to-end...
fpsinc.com -
2 similar jobs: Lowell, Boston
Boston
in multiple areas of technology, such as cloud computing, AI, cybersecurity, or intelligent infrastructure.
• Defined area of Specialization supported by certification or equivalent experience (i.e. Route Switch, VoIP, Unified Communications, Contact Center...
icims.com -
CallMiner-Waltham (MA)
or related field. MBA is a plus.
• Experience:
5+ years of experience in customer, partner or alliance management for SaaS organization, business development, or sales, preferably within conversational analytics or contact center technology
• Skills...
workable.com -
Worcester
company headquartered in the US. We help contact centers around the world better engage with their customers by combining our deep domain expertise with cutting-edge technology. Our AI enabled, cloud-scalable analytics products enhance the end-to-end...
fpsinc.com -
2 similar jobs: Boston, Lowell
CallMiner-Waltham (MA)
of the enterprise software market with experience in Contact Center operations and/or Customer Experience Suite. The Account Executive - Customer Value will be responsible for working with assigned clients and serve as the strategic advisor and primary business...
workable.com -
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