Contact Center Jobs in New Jersey
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Search Results - Contact Center Jobs in New Jersey
Tiffany & Co-Parsippany
Job Description
Position Overview
Based in our Client Contact Center in Parsippany, NJ, the Seasonal Client Advisor holds the critical position of supporting Tiffany clients who choose to contact the team for support and advice. The Seasonal...
Tinton Falls
as a leader of positive change.
The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients...
icims.com -
Pyramid Consulting, Inc-Summit (NJ)
for ServiceNow implementations, particularly with the CSM module.
• Experience with ServiceNow is mandatory; familiarity with ServiceNow Contact Center solutions is a plus.
• Experience working on complex IT-led projects across multiple workstreams.
• Strong...
Edison (NJ)
as a leader of positive change.
The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients...
icims.com -
Source One Technical Solutions-Summit (NJ)
is mandatory; familiarity with ServiceNow Contact Center solutions is a plus.
• Experience working on complex IT-led projects across multiple workstreams.
• Strong collaboration and communication skills, with the ability to work effectively with diverse teams...
NICE-Hoboken (NJ)
Mpower, enables enterprises to manage and optimize 100 percent of customer engagements across voice and digital channels, combining contact center capabilities with advanced analytics, automation, and conversational AI. As an AI-first company, NiCE...
appcast.io -
Camden (NJ)
Description:
Cooper University Health Care is the leading provider of comprehensive health services, medical education and clinical research in Southern New Jersey. The Patient Access Center, located in Camden, NJ, is a 65+ seat, and growing, Contact Center...
icims.com -
Conduent Business Solutions of Puerto Rico, Inc.-Rio Grande (NJ)
requests by answering calls, chats, or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions...
Qualis Inc-Newark
environments. This role is fully onsite in Newark, NJ.
Key Responsibilities
• Perform end-to-end IVR testing for Genesys-based contact center systems.
• Develop test cases, test plans, and automation scenarios using Cyara.
• Validate call flows, prompts...
jobvertise.com -
Jersey City
in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
We are seeking a dedicated and empathetic professional to join our team in a customer contact role focused on delivering...
tiptopjob.com -
2 similar jobs: Trenton, Newark
Amazon-Newark
capabilities in customer service contexts (chatbots, content recommendations, predictive analytics, automation)
• Familiarity with customer service operations including contact center metrics (AHT, FCR, CSAT, deflection), quality management, or training...
amazon.jobs -
Robert Half-Parsippany
Job Summary:
Handles urgent support requests with ongoing project work, organize daily tasks, and ensure smooth operations across our contact center, home-office environment, and over 150+ remote clinics. This role requires a strong understanding...
roberthalf.com -
Camden (NJ)
demeanor.
• Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network.
Experience Required:
Minimum experience within a Customer Service...
icims.com -
esrhealthcare-Trenton
competitor actions as well as the regulatory environments
Lead premium growth, profit improvement and customer experience enhancement projects
Develop strong working relationships with Actuarial, Underwriting, Claims, Contact Center, BP&A (Finance...
jobvertise.com -
Plainsboro
This position is responsible for executing and optimizing the day:to:day operations of NNI contact centers, including the overall management of vendor operations and all projects related to the program. This position specializes in contact center patient support...
tiptopjob.com -
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