Contact Center Jobs in New Jersey
1 - 15 of 63
Search Results - Contact Center Jobs in New Jersey
Syntricate Technologies Inc-Mount Laurel
E911, PS ALI
5 yrs. experience with Cisco Contact Center Enterprise (UCCE), Customer Voice Portal (CVP), and Cisco Unified Communications Manager (CUCM),
5 yrs. in the contact centre domain with a variety of technologies and contexts (e.g. call...
resume-library.com -
Randstad-Princeton (NJ)
the Global Commercial Contact Center, Strategic Sales Support Team, and Customer Account Management Teams. This role will support the delivery of a seamless end-to-end customer experience across digital platforms, eCommerce integrations, and operational...
mindmatch.ai -
Diverse Lynx-Jersey City
engagements, and managing AWS environments, along with proficiency in Infrastructure as Code (IaC) and configuration management languages.
Help in design and implementation of AWS Cloud contact center solutions.
Work with customer IT Architecture team...
resume-library.com -
Edison (NJ)
as a leader of positive change.
The Contact Center Quality Assurance Analyst will be responsible for coordinating and monitoring internal and external calls for patient access center agents, to ensure outstanding service is being provided to our patients...
icims.com -
Diverse Lynx-Mount Laurel
with Cisco Contact Center Enterprise (UCCE), Customer Voice Portal (CVP), and Cisco Unified Communications Manager (CUCM),
5 yrs. in the contact centre domain with a variety of technologies and contexts (e.g. call recording, routing, reporting, IVR, CTI, IPT...
resume-library.com -
NICE-Hoboken (NJ)
within contact centers – the people. We have cutting-edge AI and analytics technology, a very exciting business environment, and some of the world’s biggest and most demanding customers. We work hard and enjoy every minute. And we are a great team. Our...
appcast.io -
Diverse Lynx-Newark
Sr. BI Developer
Hybrid - Newark, NJ
We are seeking a Senior Data Analyst, PowerBI/Tableau and knowledge on contact center process/data.
• Required Skills : , Tableau, MS Power BI
Responsibilities :
Data Analyst/BI developer needed to work...
resume-library.com -
Top Gun Staffing, Inc. - Insurance & Healthcare-Trenton
with Actuarial, Underwriting, Claims, Contact Center, BP&A (Finance), Marketing and Business Process (BPU)
• Provide support for financial planning and forecasting
Skills, Knowledge and Abilities:
• Strong data analytics capabilities along with a natural...
mindmatch.ai -
ApTask-Jersey City
of the business in a hyper-growth environment.
Key Responsibilities:
Design, develop, and implement complex contact center solutions utilizing the full suite of Amazon Connect features, including IVR/contact flows, queues, agents, and integrations.
Develop...
resume-library.com -
EXL-Newark
and development of Genesys pure engage
• Genesys cloud-based IVR Call flow, routing application development
• Experience in various contact center platforms and Java-based applications
• Engage in the end-to-end requirement gathering process with the client...
mindmatch.ai -
SiriusXM Radio, Inc.-Lawrence Township
will collaborate with business stakeholders, engineering, and product teams to design and develop key features and functionality of the platform as well as the broader contact center infrastructure. Your technical expertise will be pivotal in driving innovation...
shirecareers.jobs -
Tanson Corp-East Hanover (NJ)
Analyst position on the manufacturing side. This is a Call/Contact Center support role.
First 4 weeks candidates are expected to be on site 4 days a week Mon thru Thu - after training it will be 3 days a week hybrid role that is on-site 12 days per month...
jobvertise.com -
Ocean Casino Resort-Atlantic City
scheduling flexibility, as required in an environment where schedules are based upon fluctuating inbound call volume (weekend and holiday shifts may be required)
Requirements
• One year or more of directly related experience in an inbound contact center...
workable.com -
Robert Half-Parsippany
by answering incoming calls in a premier contact center.
Responsibilities:
• Scheduling patient appointments using a call script
• Collect, record, and accurately maintain pertinent consumer information, using a Customer Relationship Management (CRM) system...
roberthalf.com -
Parsippany
budgeting and forecast process in support of the Senior Vice President of Global Contact Centers and Franchise System Support. The functions directly supported include areas under the Contact Center organization consisting of General Reservations, Signature...
tiptopjob.com -
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