Contact Center Jobs in New Jersey
1 - 15 of 45
Search Results - Contact Center Jobs in New Jersey
Syntricate Technologies Inc-Mount Laurel
E911, PS ALI
5 yrs. experience with Cisco Contact Center Enterprise (UCCE), Customer Voice Portal (CVP), and Cisco Unified Communications Manager (CUCM),
5 yrs. in the contact centre domain with a variety of technologies and contexts (e.g. call...
resume-library.com -
WSAudiology-Iselin
providing exceptional customer service and solving problems? Do you thrive in a fast-paced, customer-focused environment? If so, we want you to join our team as a Contact Center Representative. As the first point of contact for our clients, youll play...
mindmatch.ai -
APN Consulting Inc-Piscataway
APN Consulting has an immediate need for a direct client requirement: Job Description Contact Center Supervisor (E2988) - 240029Piscataway NJ (Hybrid - 3 days )Description Job Summary The overall purpose of this position is to service CLIENT...
jobvertise.com -
ApTask-Jersey City
of the business in a hyper-growth environment.
Key Responsibilities:
Design, develop, and implement complex contact center solutions utilizing the full suite of Amazon Connect features, including IVR/contact flows, queues, agents, and integrations.
Develop...
resume-library.com -
Chubb-Whitehouse Station
content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment
• On average, our representatives are responsible for 40-50 calls per day
• Phone quoting, issuance of new business, endorsements, and renewal...
Integrated Resources, Inc-Whippany
and ultimately driving access to care and medication adherence. Based on volume, may also process claims and/or may answer phones.
• Refers requests for escalation as needed and engages other internal areas such as Program Management, IT and other Contact Center...
resume-library.com -
Coda Search│Staffing-Hackensack (NJ)
to prospective clients over the phone and through email, chat and web.
Qualifications:
• Previous legal intake, customer service or client services experience
• Previous customer service experience in a high volume contact center environment
• Previous...
mindmatch.ai -
Han IT Staffing-Iselin
New Jersey and Plano TX
Rate: $ 75- $85
Job Summary
We are seeking a highly skilled and experienced Senior Engineer in Amazon Connect and AWS Expert to join a dynamic team and assist with migration from legacy contact center system to Amazon Connect...
resume-library.com -
Coda Search│Staffing-Ridgefield Park
able to perform in a dynamic working environment
The following attributes are highly desirable but not required:
• High Volume / Fast paced Contact Center Experience
• Salesforce Experience (Litify Experience a BIG plus)
• Proficient using multiple...
mindmatch.ai -
Edison (NJ)
as a leader of positive change.
The Contact Center Quality Assurance Analyst will be responsible for coordinating and monitoring internal and external calls for patient access center agents, to ensure outstanding service is being provided to our patients...
icims.com -
GForce Life Sciences-Trenton
as company requirements.
• Review contact center calls to ensure proper triage and documentation. Provide feedback to management if any discrepancy is found.
• Monitor complaints for product trends and notify management of events requiring immediate Action...
mindmatch.ai -
esrhealthcare-Trenton
competitor actions as well as the regulatory environments
Lead premium growth, profit improvement and customer experience enhancement projects
Develop strong working relationships with Actuarial, Underwriting, Claims, Contact Center, BP&A (Finance...
jobvertise.com -
Pyramid Consulting, Inc-Newark
them.
Follow and understand all performance expectations including, but not limited to quality, customer surveys, schedule adherence, and time off.
1+ year of contact center experience.
1+ year of Health & Welfare benefits experience.
Experience...
resume-library.com -
PMC Wireless-Hazlet
and dispatch systems and subsystems that PMC Wireless deploys and supports. These systems comprise SIP Servers, Mobile Broadband PTT, 911 and ESINet Call Taking Solutions, PSAP Contact Centers and IP Radio Dispatch Systems along with associated voice recording...
mindmatch.ai -
Robert Half-Parsippany
by answering incoming calls in a premier contact center.
Responsibilities:
• Scheduling patient appointments using a call script
• Collect, record, and accurately maintain pertinent consumer information, using a Customer Relationship Management (CRM) system...
roberthalf.com -
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