Contact Center Jobs in New Jersey
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Search Results - Contact Center Jobs in New Jersey
Smart IMS. Inc-Plainsboro
Position Name: Cisco WebEx Contact Center Operations Engineer
Role: Operation Engineer
location: Plainsboro, NJ (Hybrid Role)
FULL TIME
Job Description
We are seeking a skilled Cisco WebEx Contact Center Engineer to join our dynamic team...
resume-library.com -
Neptune (NJ)
as a leader of positive change.
The Contact Center Team Lead will provide hands-on support to PAC Contact Center representatives who are handling multi-channel requests in a fast paced-centralized contact center environment, interacting with patients...
icims.com -
ApTask-Newark
Salary Range: $110K-$120K/Annum
Job Description:
5+ years’ of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM etc)
2+ years of experience in Cloud...
resume-library.com -
Daiichi Sankyo, Inc.-Jersey City
customer inquiries from the Daiichi Sankyo Contact Center
• Conduct review of medical information resources
• Provide project management support
Education/Experience:
• Qualified candidates must currently be enrolled in an accredited PharmD program...
2 similar jobs: Newark, Trenton
ApTask-Jersey City
in Infrastructure as Code (IaC) and configuration management languages.
Help in design and implementation of AWS Cloud contact center solutions.
Work with customer IT Architecture team to design the end-to-end solution and provide technology guidance...
resume-library.com -
Fulton Bank-Rosenhayn
various channels, both internal and outbound. This involves engaging in outbound campaign calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging...
Expert In Recruitment Solutions-Woodbridge (NJ)
Project Manager - Genesys Cloud Contact Center IVR
1 Year + Contract
REMOTE
Detailed Job Description :
As a Project Manager, you'll be working within our Professional Services customer-facing project management team to manage enterprise-wide...
resume-library.com -
NICE-Hoboken (NJ)
our contact center offerings with cutting-edge algorithms and technologies.
At VoApps, a part of NICE, we provide groundbreaking voicemail solutions to help businesses reach their mobile contacts efficiently and compliantly. Our patented DirectDrop...
appcast.io -
Integrated Resources, Inc-Whippany
and ultimately driving access to care and medication adherence. Based on volume, may also process claims and/or may answer phones.
• Refers requests for escalation as needed and engages other internal areas such as Program Management, IT and other Contact Center...
resume-library.com -
Dynasticx LLC-Dayton (NJ)
Client: Healthcare Location: Remote Must Haves: Experience as testing engineer with emphasis on IVR, telecommunications and contact center testing. Strong Healthcare experience is recommended with good understanding of Claims, Accumulators...
jobvertise.com -
Cognizant Technology Solutions-Bridgewater (NJ)
driven self-service, and the adoption of cloud. Contact centers have re-shaped into experience centers that deliver pro-active, hyper-personalized services. At Cognizant, you will join a dynamic team that helps create a contact center that remodels...
shirecareers.jobs -
Edison (NJ)
Meridian Health includes:
• Follows direction to assist with implementation and testing of new UC solutions and technologies.
• Supports and maintains UC infrastructure including Cisco Networking components, Contact Center and VoIP technologies.
• Work...
icims.com -
SageSure-Marlton
Overview:
Sage Sure is seeking an experienced Customer Service Supervisor to motivate, support and lead our Customer Service Contact Center team members to maximize performance. The ideal candidate must have customer service and supervisory...
surfingwave.app -
Tiger Analytics-Jersey City
underwriting risk management, market mix effectiveness analysis, agency management, customer lifetime value, customer segmentation, claims analytics, contact center analytics, etc. preferably in Insurance business context.
• Present or past Experience...
workable.com -
Mount Laurel
timely with consistent follow up through to claim completion
• Redirects quality of care/service complaints to Contact Center Manager only when absolutely necessary, using interpersonal skills to de-escalate negative conversation
• Ensures all incoming...
aleragroup.com -
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