Contact Center Jobs in New York
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Search Results - Contact Center Jobs in New York
Expert In Recruitment Solutions-New York
Salesforce Contact Center
expert architect in Salesforce Contact Centers, 8x8 and Service Cloud
full remote in the USA or Canada, interview start Friday
Visa: ANY
Must have EXCELLENT communication
8x8 Architecture an implementation is a must...
resume-library.com -
ZealotechPeople-New York
Location: New York/Chicago (Local candidates only)
Responsibilities:
Oversee contact center migration to a cloud platform.
Prioritize tasks and manage dependencies to optimize business value.
Execute PMO functions, ensuring collaboration...
jobvertise.com -
Women Impact Tech, LLC-New York
on specific business requirements.
Take full ownership and responsibility for end-to-end (E2E) design of the CCaaS (Contact Center as a Service) architecture, covering key elements such as:
Routing strategy
ACD and IVR design
API and data integrations
AI...
resume-library.com -
Capgemini Government Solutions-New York
an organization with CRM and multiple active Force.com.
Nice to have skills/qualifications
• Experience in Contact Center implementations.
• Supported Multi-Org environments with 1000+ users.
• Experience with/in an Agile continuous integration/delivery model...
Diverse Lynx-New York
telecommunications systems. This role will design, develop, deploy, and support telecom related software and hardware across the company. Telecom services are critical in support of our Contact Center environment and directly impact our external customer base...
resume-library.com -
MCI-New York
and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe...
appcast.io -
Integrated Resources, Inc-New York
and installing various CISCO IP Phone models on CUCM various versions.
Day to Day maintenance Cisco Unified Contact Center
Assist in configuring Agents IP Phones for extension mobility allowing access to the system from all available desktops and IP phones...
resume-library.com -
Gainwell Technologies-New York
and the Intelligent Contact Center (ICC) team, ensuring seamless transition of the solution to execution.
• Collaboration with Delivery Teams: Once a bid is awarded, you will work with ICC delivery teams and other technical experts to ensure that the solution...
appcast.io -
IMCS Group Inc-New York
region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support...
resume-library.com -
Amazon-New York
Are you excited to join one of the newest and most exciting AWS services?
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect...
amazon.jobs -
PwC-New York
Computer and Information Science, Engineering
Preferred Knowledge/Skills
• Demonstrates a thorough level of success with managing the identification and addressing of client needs:
Leading the design and development of Contact Center AI and Technology...
jobvertise.com -
New York
member experience, while developing a challenging and rewarding environment for staff. Collaborate with other areas of Retail and Operations, including the Representative Offices and Contact Center, to facilitate alignment and foster cooperation.
Ensure...
icims.com -
Jobs for Humanity-New York
client requests. You will engage with clients via calls, chats, or emails in an inbound contact center, ensuring accurate problem resolution, account maintenance, and delivering excellent client service.
Job Responsibilities
• Identify fraud-related...
smartrecruiters.com -
Amazon-New York
impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily.
Amazon Connect is a highly disruptive cloud-based contact center that enables...
amazon.jobs -
Omilia Ltd-New York
satisfaction and operational efficiency for the contact center operations of enterprise customers. Omilia offers better than human semantic accuracy and intent recognition for a wide variety of customer needs, delighting customers and freeing agents to resolve...
jobvertise.com -
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