Contact Center Jobs in New York State
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Search Results - Contact Center Jobs in New York State
Expert In Recruitment Solutions-New York
Salesforce Contact Center
expert architect in Salesforce Contact Centers, 8x8 and Service Cloud
full remote in the USA or Canada, interview start Friday
Visa: ANY
Must have EXCELLENT communication
8x8 Architecture an implementation is a must...
resume-library.com -
Long Island City
Take responsibility for resolving members' financial inquiries. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
We are seeking highly skilled Contact Center/Customer Service Agents...
icims.com -
Phaxis LLC-Uniondale (NY)
Responsible to receive, triaging, process, and/or investigating, as necessary, all inbound phone/emails inquiries.
Location: Remote, training will be in-person for 2 weeks at the Uniondale site
Setting: Spanish / Russian / Chinese bilingual –...
resume-library.com -
GEICO Indemnity Company-Inwood (NY)
center and taking incoming calls from current policyholders while providing the excellent service they want and need. Service Representatives are the first point of contact for our customers: answering billing questions, making policy changes...
Diverse Lynx-Lake Success
Minimum 5 years of experience in a large enterprise with design, development, administration, and maintenance of contact center
" Working knowledge of CTI, LAN/WAN communications, routers and switches
" Working knowledge of communications protocols (SIP...
resume-library.com -
MCI-New York
and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe...
appcast.io -
1 similar job: Mead
Women Impact Tech, LLC-New York
on specific business requirements.
Take full ownership and responsibility for end-to-end (E2E) design of the CCaaS (Contact Center as a Service) architecture, covering key elements such as:
Routing strategy
ACD and IVR design
API and data integrations
AI...
resume-library.com -
Amazon-New York
Are you excited to join one of the newest and most exciting AWS services?
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect...
amazon.jobs -
Garnet River LLC-Amherst (NY)
their daily journeys.
Job Summary
Conduct quality monitoring, scoring, and reporting processes for client customer contact centers. Monitors all assigned customer service representatives monthly and report on their performance using predefined metrics...
resume-library.com -
Omilia Ltd-New York
satisfaction and operational efficiency for the contact center operations of enterprise customers. Omilia offers better than human semantic accuracy and intent recognition for a wide variety of customer needs, delighting customers and freeing agents to resolve...
jobvertise.com -
Long Island City
by the Contact Center, Branches and Representative Offices submitted through the designated inboxes; check questions answered by the members against various internal systems and applications. Match verifications with payment transfer requests and route...
icims.com -
Halfmoon
to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas...
hvcu.org -
Carbyne-Albany
Who we are:
Hi! We’re Carbyne and we are on a mission to help emergency contact centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people...
workable.com -
Jobs for Humanity-New York
client requests. You will engage with clients via calls, chats, or emails in an inbound contact center, ensuring accurate problem resolution, account maintenance, and delivering excellent client service.
Job Responsibilities
• Identify fraud-related...
smartrecruiters.com -
Richemont-New York
Are you good match?
Ideal candidate for this role is someone who embodies a passion for luxury fashion and retail, coupled with either a Bachelor’s degree in Fashion, Retail, or a related field, or a year of experience in a retail, contact center...
successfactors.eu -
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