Contact Center Jobs in New York State
1 - 15 of 51
Search Results - Contact Center Jobs in New York State
Phaxis LLC-Uniondale (NY)
Responsible to receive, triaging, process, and/or investigating, as necessary, all inbound phone/emails inquiries.
Location: Remote, training will be in-person for 2 weeks at the Uniondale site
Setting: Spanish / Russian / Chinese bilingual –...
resume-library.com -
Safelite AutoGlass-Vestal
such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
• Review orders from the national contact center and manage dealer part orders and special accounts.
• All other duties as assigned.
What You'll...
DCM INFOTECH LIMITED-Long Island (NY)
of the above CCaaS solutions and adjuncts. This individual must possess strong technical knowledge in designing solutions with a customer-centric approach.
Responsibilities:
Lead and contribute to the overall solution designing for cloud-based Contact Center...
resume-library.com -
Moxie-New York
partner closely with design, data, and engineering to ship mature solutions; for others, ship agents or GPTs independently
• In your first thirty days you will:
• Take product ownership of our in-flight project to build an AI contact center.
• Take...
appcast.io -
Garnet River LLC-Amherst (NY)
their daily journeys.
Job Summary
Conduct quality monitoring, scoring, and reporting processes for client customer contact centers. Monitors all assigned customer service representatives monthly and report on their performance using predefined metrics...
resume-library.com -
Amazon-New York
center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power...
amazon.jobs -
InfoPeople Corporation-Brooklyn (NY)
years of satisfactory full-time experience in a Contact Center environment.
" Strong communication, both written and verbal
" Great active listening skills
" Exceptional interpersonal and rapport building skills
" A patient and empathetic attitude...
resume-library.com -
Omilia Ltd-New York
satisfaction and operational efficiency for the contact center operations of enterprise customers. Omilia offers better than human semantic accuracy and intent recognition for a wide variety of customer needs, delighting customers and freeing agents to resolve...
jobvertise.com -
Adex Corporation-West Henrietta
communication skills, willing to learn on the job, and be highly reliable.
This is an entry-level position that offers on the job paid training. Compensation is commensurate with experience and while prior contact center experience isn’t required, experience...
resume-library.com -
Poughkeepsie (NY)
process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc.
Resolve member complaints...
hvcu.org -
Hauppauge
computer, fax, copier, scanner, and telephone.
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
• Must be able to adapt to a high-volume contact center environment...
icims.com -
LaBella Associates-Liberty (NY)
service process.
• Act as a liaison between the Customer, Contractors and Electricians and the Service Centers and Customer Contact Center to enhance communication and coordination for required services.
• Interacts with internal and external customers...
workable.com -
Amazon-New York
exciting AWS services?
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went...
amazon.jobs -
Poughkeepsie (NY)
to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas...
hvcu.org -
VBEST Software Inc-New York
surrounding contributory Amazon apps/services. Translate customer requirements into contact center design, leveraging best practices and provide Optimized solutions. Design and lead Implementation of Amazon Connect processes including new/modifications...
jobvertise.com -
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