Contact Center Jobs in Newark
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Search Results - Contact Center Jobs in Newark
ApTask-Newark
Salary Range: $120K-$130K/Annum
Job Description:
5+ years’ of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM etc)
2+ years of experience in Cloud...
resume-library.com -
FYI Solutions-Newark
enhancements are needed.
Candidate should experienced in all common contact center processes, KPIs and metrics and be familiar with telephony systems. Should also have working knowledge of BI/Analytics tools (PowerBI/Tableau) for creation of dashboards...
mindmatch.ai -
Diverse Lynx-Newark
Sr. BI Developer
Hybrid - Newark, NJ
We are seeking a Senior Data Analyst, PowerBI/Tableau and knowledge on contact center process/data.
• Required Skills : , Tableau, MS Power BI
Responsibilities :
Data Analyst/BI developer needed to work...
resume-library.com -
Newark
the Access Center by facilitating patient access throughout Cooper’s provider network
Experience Required
Minimum experience within a Customer Service, Contact Center or scheduling environment, preferably within a Healthcare environment.
Experience...
pharmiweb.jobs -
Atlantic Partners Corporation-Newark
to be able to identify improvement opportunities, bottle necks, etc. to guide the Genesys IVR dev teams on what enhancements are needed.
Candidate should be experienced in all common contact center processes, KPIs and metrics and be familiar with telephony...
resume-library.com -
Robert Half-Newark
and contact centers
• Ability to route incoming calls based on business logic
• Must have the ability to handle sensitive information with discretion and confidentiality....
roberthalf.com -
HireTalent-Newark
etc to guide the Genesys IVR dev teams on what enhancements are needed.
Candidate should experienced in all common contact center processes, KPIs and metrics and be familiar with telephony systems. Should also have working knowledge of BI/Analytics...
resume-library.com -
Newark
generation plan.
• Provides timely, accurate, thorough, and scientifically-balanced responses to escalations from the Medical Information Contact Center (MICC).
• Provides on-going support and training to MICC agents and other relevant individuals on new...
icims.com -
JSR Tech Consulting-Newark
bottle necks, etc to guide the Genesys IVR dev teams on what enhancements are needed.
Candidate should experienced in all common contact center processes, KPIs and metrics and be familiar with telephony systems. Should also have working knowledge of BI...
resume-library.com -
Integrated Resources, Inc-Newark
Responsibilities: Contact Center Quality Team Support Administrative Clerk
" Work on data collection projects, which may include continuous improvement assignments, data extraction, and compiling, monitoring, evaluating and reporting performance...
resume-library.com -
eTeam Inc.-Newark
Responsibilities: Contact Center Quality Team Support Administrative Clerk
" Work on data collection projects, which may include continuous improvement assignments, data extraction, and compiling, monitoring, evaluating and reporting performance...
resume-library.com -
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