Contact Center Jobs in Newark
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Search Results - Contact Center Jobs in Newark
Diverse Lynx-Newark
Sr. BI Developer
Hybrid - Newark, NJ
We are seeking a Senior Data Analyst, PowerBI/Tableau and knowledge on contact center process/data.
• Required Skills : , Tableau, MS Power BI
Responsibilities :
Data Analyst/BI developer needed to work...
resume-library.com -
EXL-Newark
and development of Genesys pure engage
• Genesys cloud-based IVR Call flow, routing application development
• Experience in various contact center platforms and Java-based applications
• Engage in the end-to-end requirement gathering process with the client...
mindmatch.ai -
HireTalent-Newark
etc to guide the Genesys IVR dev teams on what enhancements are needed.
Candidate should experienced in all common contact center processes, KPIs and metrics and be familiar with telephony systems. Should also have working knowledge of BI/Analytics...
resume-library.com -
SWK Technologies-Newark
within a call center or dispatch center.
• 2+ years of experience in any technical or engineering IT role, especially at an MSP.
• Experience managing a remote team.
• Experience with GoTo contact center, ConnectWise Manage, ServiceNow, or Jira...
workable.com -
eTeam Inc.-Newark
Responsibilities: Contact Center Quality Team Support Administrative Clerk
" Work on data collection projects, which may include continuous improvement assignments, data extraction, and compiling, monitoring, evaluating and reporting performance...
resume-library.com -
Newark
platform.
This position will be Hybrid.
Job Responsibilities
Assignments will include working alongside professionals in the following areas:
• Business Teams
• Customer Care
• Contact Center
• Utility Operations (Field Services)
• IT Teams...
tiptopjob.com -
Phaxis LLC-Uniondale (NY), 31 mi from Newark
Responsible to receive, triaging, process, and/or investigating, as necessary, all inbound phone/emails inquiries.
Location: Remote, training will be in-person for 2 weeks at the Uniondale site
Setting: Spanish / Russian / Chinese bilingual –...
resume-library.com -
Confidential Jobs-Brooklyn (NY), 13 mi from Newark
Senior Call Center Manager – Brooklyn, NY (Hybrid)
Position Summary
We are currently seeking a Senior Call Center Manager to lead the inbound contact center operations with innovative strategies and excellent execution. This position is crucial...
mindmatch.ai -
Diverse Lynx-Jersey City, 7 mi from Newark
engagements, and managing AWS environments, along with proficiency in Infrastructure as Code (IaC) and configuration management languages.
Help in design and implementation of AWS Cloud contact center solutions.
Work with customer IT Architecture team...
resume-library.com -
Edison (NJ), 20 mi from Newark
as a leader of positive change.
The Contact Center Quality Assurance Analyst will be responsible for coordinating and monitoring internal and external calls for patient access center agents, to ensure outstanding service is being provided to our patients...
icims.com -
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