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Contact Center Jobs in Newark

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Search Results - Contact Center Jobs in Newark
ApTask-Newark
Salary Range: $110K-$120K/Annum Job Description: 5+ years’ of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM etc) 2+ years of experience in Cloud...
resume-library.com -
Robert Half-Newark
Faxes  •  Excellent Editing skills  •  Experience in Health Care industry  •  Familiarity with Epic Software  •  Understanding of Medical Terminology  •  Proficiency in using Phone Systems  •  Experience in Clinics operations  •  Familiarity with Contact Center...
roberthalf.com -
HireTalent-Newark
etc to guide the Genesys IVR dev teams on what enhancements are needed. Candidate should experienced in all common contact center processes, KPIs and metrics and be familiar with telephony systems. Should also have working knowledge of BI/Analytics...
resume-library.com -
Robert Half-Newark
and contact centers  •  Ability to route incoming calls based on business logic  •  Must have the ability to handle sensitive information with discretion and confidentiality....
roberthalf.com -
Integrated Resources, Inc-Newark
Responsibilities: Contact Center Quality Team Support Administrative Clerk " Work on data collection projects, which may include continuous improvement assignments, data extraction, and compiling, monitoring, evaluating and reporting performance...
resume-library.com -
Verizon-Basking Ridge, 20 mi from Newark
we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.What you’ll be doing... This position is responsible for leading the delivery of Contact Center call routing, voice...
Highbridge Consulting LLC-Newark
Six Sigma and CKM/CKMP certifications are a plus. Experience in contact center operations management. This role is an exciting opportunity to shape the future of client's Help Center and enhance the customer experience!...
resume-library.com -
Google-New York, 9 mi from Newark
and leveraging partner ecosystems.Experience working with internal/external teams to inventory existing software estate, build cases for transformation with implementation plans, and close agreements.Experience with Contact Center technologies (e.g., Avaya...
eTeam Inc.-Newark
Responsibilities: Contact Center Quality Team Support Administrative Clerk " Work on data collection projects, which may include continuous improvement assignments, data extraction, and compiling, monitoring, evaluating and reporting performance...
resume-library.com -
US Tech Solutions, Inc.-Newark
and requires very limited managerial oversight/direction. Skills: Customer Service, Call Center, Contact Center, Calling, Data Entry, Excel Education: High School Graduate (College education preferred) About US Tech Solutions: US Tech Solutions...
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