Contact Center Jobs in Northbrook
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Search Results - Contact Center Jobs in Northbrook
USA Clinics Group-Northbrook
As a QA Specialist you will be part of the Contact Center Support Team, working closely with internal stakeholders, vendors, and team members to help ensure the delivery of an unparalleled experience. You will ensure customer interactions...
workable.com -
USA Clinics Group-Northbrook
You will be part of the Contact Center support operations team that will work closely with internal stakeholders to drive staffing and scheduling optimization, adherence, and reporting. You will be responsible for ensuring Service Level and KPI’s...
resume-library.com -
USA Clinics Group-Northbrook
We are looing for a detail-oriented Call Center Workforce Management Coordinator to join the team!
Responsibilities:
• Analyze and Improve Metrics: Evaluate and enhance contact center performance and metrics to support internal and offshore...
workable.com -
USA Clinics Group-Northbrook
Primary Responsibilities:
Analyze and Improve Metrics: Evaluate and enhance contact center performance and metrics to support internal and offshore strategies.
Data Management: Source and mine data to support strategic continuous improvement...
resume-library.com -
Brooksource-Winnetka (IL), 5 mi from Northbrook
of new cloud-based contact center technology systems and processes. The analyst will evaluate current helpdesk business processes and drive innovation by introducing improved processes, systems, workflows, or software. Responsibilities include managing...
mindmatch.ai -
USA Clinics Group-Northbrook
We are looing for a detail-oriented Call Center Workforce Management Coordinator to join the team!
Responsibilities:
Analyze and Improve Metrics: Evaluate and enhance contact center performance and metrics to support internal and offshore...
resume-library.com -
Brooksource-Winnetka (IL), 5 mi from Northbrook
and effectiveness of our customer support operations. In this role, you will work closely with IT and Customer Service Helpdesk teams to build and maintain robust Contact Center applications, leveraging industry-leading platforms such as Genesys, Microsoft Dynamics...
mindmatch.ai -
Aditi Consulting-Deerfield (IL), 3 mi from Northbrook
service as measured by Service Level Agreements and contact center KPI metrics.
Support and back up other team members in their daily activities while encouraging and sustaining a positive work environment that fosters team performance through their own...
resume-library.com -
Client of Maven Companies Inc.-Chicago, 21 mi from Northbrook
extraction, and sentiment analysis.
• Experience with relevant AWS tools and services, including Amazon Lex for personalized customer interactions, and the ability to implement and optimize contact center functionalities with Amazon Connect.
• Experience...
mindmatch.ai -
Donatech Corporation-Deerfield (IL), 3 mi from Northbrook
as measured by Service Level Agreements and contact center KPI metrics.
• Support and back up other team members in their daily activities while encouraging and sustaining a positive work environment that fosters team performance through their own work...
resume-library.com -
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