Contact Center Jobs in Pennsylvania
1 - 15 of 26
Search Results - Contact Center Jobs in Pennsylvania
ProRec Resource Solutions-Harrisburg
Senior Contact Center Platform Analyst
JOB PURPOSE AND SUMMARY
This role is a technical position primarily responsible for implementation, upgrades, troubleshooting, on-going maintenance and administration of the contact center systems, voice...
resume-library.com -
Robert Half-Pittsburgh
We are currently searching for Contact Center Representatives for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from...
roberthalf.com -
iSoftTek Solutions Inc-Malvern (PA)
Kore.ai Business Analyst
Location: Malvern, PA (hybrid – 3 days/week from office)
Duration: 06-12 monts
Yrs of experience: 8+ Years
Job Description:
As a Business Analyst, you will be part of the team building modern Contact Center applications...
resume-library.com -
Horsham
/Female/Disabled/Veteran
Responsibilities/Duties:
• Actively monitor and answer phone calls, emails, and chats related to customer needs and servicing.
• Maintain contact center team goals for servicing, including speed to answer, hold times...
icims.com -
Syntricate Technologies Inc-Malvern (PA)
Checks of Genesys Applications.
Genesys contact center application support during Server patching and database activity.
Creating Route Point, DNs, ACD ID, Persons, VQ, GQ, etc. in CME.
Analyzing T-Server / SIP Server logs for troubleshooting, URS logs...
resume-library.com -
Carbyne-Pittsburgh
Who we are:
Hi! We’re Carbyne and we are on a mission to help emergency contact centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people...
workable.com -
Mindteck-Harrisburg
Job Description
JOB PURPOSE AND SUMMARY
This role is a technical position primarily responsible for implementation, upgrades, troubleshooting, on-going maintenance and administration of the contact center systems, voice network, and other related...
resume-library.com -
AMCS Group-Limerick (PA)
Some experience with customer contact on a help desk or customer contact center.
• Azure Fundamentals certification
• ITIL v3 or v4 Foundations certification...
hirehive.com -
Integrated Resources, Inc-Pittsburgh
IT, and other Patient Support teams to resolve issues.
Performs other assignments as needed.
What we need from you:
High School or GED required
1+ years in healthcare or case management experience in a high-volume contact center environment or similar...
resume-library.com -
Harrisburg
upgrades, troubleshooting, on-going maintenance and administration of the contact center systems, voice network, and other related applications. This position monitors contact center systems and their interactions, work with the vendors for specific...
gdcitsolutions.com -
Lancaster (PA)
inbound contact center calls, appointment setting, and effective lobby engagement.
• Utilize the CRM (Customer Relationship Management) system and other resources to foster relationship building conversations with customers and ensure a consistent approach...
icims.com -
Global Channel Management, Inc.-Horsham
Cash Collector requires: ERP knowledge
Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, NexGen
Proficiency in GETPAID/Collection tools.
Work experience in a shared service contact center is mandatory
Driving to the other offices when...
jobvertise.com -
Horsham
will be in Horsham, PA at the CAR-T contact center and may require limited travel to other J&J locations for business meetings
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply...
workforkellyconnect.com -
Cleona
aspects of this universal role will vary depending upon Financial Center traffic and customer needs.
Responsibilities:
• Drive proactive sales conversations through internal and outbound interactions including outbound calling, inbound contact center...
icims.com -
Horsham
and their caregivers, the team will be set up as contact center with operating hours of 8AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours.
You must welcome the challenge of working in a highly visible role...
workforkellyconnect.com -
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