Contact Center Jobs in Pennsylvania
1 - 15 of 19
Search Results - Contact Center Jobs in Pennsylvania
ProRec Resource Solutions-Harrisburg
Senior Contact Center Platform Analyst
JOB PURPOSE AND SUMMARY
This role is a technical position primarily responsible for implementation, upgrades, troubleshooting, on-going maintenance and administration of the contact center systems, voice...
resume-library.com -
Logix Guru-Pittsburgh
an alternative recommendation, and communicate the proper resolution to the customer.
• The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis.
• Promotes bank products...
mindmatch.ai -
iSoftTek Solutions Inc-Malvern (PA)
Kore.ai Business Analyst
Location: Malvern, PA (hybrid – 3 days/week from office)
Duration: 06-12 monts
Yrs of experience: 8+ Years
Job Description:
As a Business Analyst, you will be part of the team building modern Contact Center applications...
resume-library.com -
Robert Half-Pittsburgh
We are seeking several Customer Service Representatives to join our client's team in Pittsburgh, Pennsylvania with a reputable financial services organization. This role offers a contract to hire employment opportunity, where you will be expected to...
roberthalf.com -
HireTalent-Warrendale
attendance. Candidates will make and take calls with this role, but it is production based, not an inbound phone role or contact center job....
resume-library.com -
Pittsburgh
and approves time.
• Respond to escalations as needed and engage other internal areas such as Program Management, IT, and other Contact Center teams to resolve issues.
• Provide input and feedback to Quality and Training as subject matter experts to improve...
icims.com -
Integrated Resources, Inc-Pittsburgh
IT, and other Patient Support teams to resolve issues.
Performs other assignments as needed.
What we need from you:
High School or GED required
1+ years in healthcare or case management experience in a high-volume contact center environment or similar...
resume-library.com -
Gap
Contact Center, Home Office, and the Brands
• Abide by and enforce SLA compliance in designated department
• Maintain high level, proactive communication utilizing radios and emails
• Perform department specific tasks as assigned by Supervisor...
icims.com -
Horsham
with the program design and compliance standards
• Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey
• Strong demonstration computer skills required
• This position will be in Horsham, PA at the CAR-T contact...
workforkellyconnect.com -
Global Channel Management, Inc.-Horsham
Cash Collector requires: ERP knowledge
Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, NexGen
Proficiency in GETPAID/Collection tools.
Work experience in a shared service contact center is mandatory
Driving to the other offices when...
jobvertise.com -
Harrisburg
companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune...
tiptopjob.com -
Allentown
inbound contact center calls, appointment setting, and effective lobby engagement.
• Utilize the CRM (Customer Relationship Management) system and other resources to foster relationship building conversations with customers and ensure a consistent approach...
icims.com -
TekWissen LLC-Horsham
ADMIN/CARMS, COMPASS, Account Ledger, IBS, NexGen etc.
• Work experience in a shared service contact center in mandatory
• Driving to the other offices when necessary for collaboration and training.
TekWissen Group is an equal opportunity employer...
jobvertise.com -
Horsham
and their caregivers, the team will be set up as contact center with operating hours of 8AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours.
You must welcome the challenge of working in a highly visible role...
workforkellyconnect.com -
Mechanicsburg (PA)
inbound contact center calls, appointment setting, and effective lobby engagement.
• Utilize the CRM (Customer Relationship Management) system and other resources to foster relationship building conversations with customers and ensure a consistent approach...
icims.com -
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