Contact Center Jobs in Pennsylvania
1 - 15 of 27
Search Results - Contact Center Jobs in Pennsylvania
iSoftTek Solutions Inc-Malvern (PA)
Kore.ai Business Analyst
Location: Malvern, PA (hybrid – 3 days/week from office)
Duration: 06-12 monts
Yrs of experience: 8+ Years
Job Description:
As a Business Analyst, you will be part of the team building modern Contact Center applications...
resume-library.com -
Horsham
/Female/Disabled/Veteran
Responsibilities/Duties:
• Actively monitor and answer phone calls, emails, and chats related to customer needs and servicing.
• Maintain contact center team goals for servicing, including speed to answer, hold times...
icims.com -
Syntricate Technologies Inc-Malvern (PA)
Checks of Genesys Applications.
Genesys contact center application support during Server patching and database activity.
Creating Route Point, DNs, ACD ID, Persons, VQ, GQ, etc. in CME.
Analyzing T-Server / SIP Server logs for troubleshooting, URS logs...
resume-library.com -
Carbyne-Pittsburgh
Who we are:
Hi! We’re Carbyne and we are on a mission to help emergency contact centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people...
workable.com -
Mindteck-Harrisburg
Job Description
JOB PURPOSE AND SUMMARY
This role is a technical position primarily responsible for implementation, upgrades, troubleshooting, on-going maintenance and administration of the contact center systems, voice network, and other related...
resume-library.com -
KellyConnect | Contact Center Solutions-Horsham
will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting...
mindmatch.ai -
Philadelphia
Management plays a pivotal in the Contact Center by optimizing our customer service operations by managing workforce planning, scheduling, and real-time monitoring across our insurance contact centers. This position is crucial in ensuring operational...
icims.com -
Partners Consulting, Inc.-Philadelphia
Communications. This role involves collaborating with our Product Management team to manage a global unified platform for voice, contact center, and embeddable communication solutions. The Program Manager will work closely with cross-functional teams to ensure...
resume-library.com -
Robert Half-Pittsburgh
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from...
roberthalf.com -
Jobs for Humanity-Bloomsburg
invoices, work orders, managing deleted work orders and processing credit memos and rebills.
Review orders from the national contact center and manage dealer part orders and special accounts.
All other duties as assigned.
What You’ll Need
High School...
resume-library.com -
Pittsburgh
to escalations as needed and engage other internal areas such as Program Management, IT, and other Contact Center teams to resolve issues.
• Provide input and feedback to Quality and Training as subject matter experts to improve processes, procedures...
icims.com -
AMCS Group-Limerick (PA)
Some experience with customer contact on a help desk or customer contact center.
• Azure Fundamentals certification
• ITIL v3 or v4 Foundations certification...
hirehive.com -
Gap
Contact Center, Home Office, and the Brands
• Abide by and enforce SLA compliance in designated department
• Maintain high level, proactive communication utilizing radios and emails
• Perform department specific tasks as assigned by Supervisor...
icims.com -
West Lawn
calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby as well as during transaction processing. Use digital tools...
icims.com -
Southampton (PA)
by engaging in outbound campaign calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby as well as during transaction processing.
Use...
icims.com -
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