Contact Center Jobs in Philadelphia
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Search Results - Contact Center Jobs in Philadelphia
ApTask-Philadelphia
or technical lead in product or services organizations in professional services domain
Experience in Conversational AI, Contact Center implementations ( levering Genesys, AudioCodes, Avaya, Cisco), ASR/TTS Engines ( Google, Azure, Nuance, etc.) is preferred...
resume-library.com -
Philadelphia Gas Works-Philadelphia
telecommunications and LAN/WAN Infrastructure billing and budgeting responsibilities
Responsibilities Include:
Responsible for all internal and external voice and data communication systems, including PGW’s Contact Center, fax machines, cellular phones, radios, GPS...
mindmatch.ai -
SSI People-Philadelphia
in a high-volume contact center environment, preferably in health care or case management.
• Excellent communication skills, with the ability to convey information clearly and effectively.
• Strong customer focus, with high levels of empathy and emotional...
resume-library.com -
Vanguard-Wayne (PA), 14 mi from Philadelphia
As a Workplace Contact Center Engineering Manager, you will lead a team of engineers dedicated to designing, implementing, and maintaining advanced Genesys contact center solutions, incorporating AI to enhance customer interactions and operational...
TD Bank-Mount Laurel, 21 mi from Philadelphia
recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial BankingJob Description:
The Contact Center Representative- Credit Card promotes strong and lasting Customer relationships in a Contact Center...
surfingwave.app -
Syntricate Technologies Inc-Malvern (PA), 17 mi from Philadelphia
Checks of Genesys Applications.
Genesys contact center application support during Server patching and database activity.
Creating Route Point, DNs, ACD ID, Persons, VQ, GQ, etc. in CME.
Analyzing T-Server / SIP Server logs for troubleshooting, URS logs...
resume-library.com -
Pyramid Consulting, Inc-Wilmington (DE), 17 mi from Philadelphia
Experience:
• At least 12 years of IT experience in customer service technologies including Contact center cloud-based Products, solution design and implementation; also experienced in omni-channel and AI/ML solutions.
• Hands-on experience in Experience...
mindmatch.ai -
Astound Broadband-Wyndmoor, 16 mi from Philadelphia
for new customers during the post sales implementation of Hosted Voice and Cloud Contact Center post sales process. The Hosted Voice Onboarding Specialist must have demonstrated technical proficiency with Hosted Voice and Cloud Contact center features...
Radnor (PA), 9 mi from Philadelphia
complex configuration, interaction routing and conversational design is well maintained.
What we're looking for
• 4 Year/Bachelors degree (or equivalent) (Minimum Required)
• 1 : 3+ Years experience with Telephony administration, Contact Center...
tiptopjob.com -
iSoftTek Solutions Inc-Malvern (PA), 17 mi from Philadelphia
Kore.ai Business Analyst
Location: Malvern, PA (hybrid – 3 days/week from office)
Duration: 06-12 monts
Yrs of experience: 8+ Years
Job Description:
As a Business Analyst, you will be part of the team building modern Contact Center applications...
resume-library.com -
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