Contact Center Jobs in Philadelphia
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Search Results - Contact Center Jobs in Philadelphia
City of Philadelphia-Philadelphia
within the Contact Center.
Monitor and manage various departmental email boxes and related digital media.
Create and maintain reports for management related staffing, projects, programs, etc.
Conduct research, compile data and prepare information...
resume-library.com -
Compunnel Inc.-Philadelphia
degree required; Master’s degree good to have
Over 3-5 years of experience as a solution architect or technical lead in product or services organizations in professional services domain
Experience in Conversational AI, Contact Center implementations...
mindmatch.ai -
Amtrak-Philadelphia
in Philadelphia, PA
• Training and Program Support
• Contact Center Systems and Technology; and
• Oversight of the Office of Customer Relations.
• Customer Communications Team (CCT)
From a functional standpoint, the position is responsible for:
• Executing key...
surfingwave.app -
Axelon Services Corporation-Philadelphia
and/or Contact Center experience
Ability to operate in a fast-pace, multi-tasking environment with deadlines.
Strong written, verbal, interpersonal, and phone communication skills.
Excellent tracking, follow-up, negotiating, and relationship building skills...
mindmatch.ai -
City of Philadelphia-Philadelphia
evaluate 311 Contact Center systems, processes and reports for inefficiencies and make recommendations for improvements/enhancements.
Competencies, Knowledge, Skills and Abilities
Ability to lead and manage a team, delegate tasks effectively, provide...
resume-library.com -
Mphasis-Philadelphia
Provides tools and services for building enterprise-grade bots
Experience in building IVR bots using contact centers software such as Geneys CISCO etc
Years of experience needed – Over 3-5 years of solid development experience.
Technical Skills:
Work...
mindmatch.ai -
SSI People-Pennsylvania
by Operations agents and provide feedback to Operations leadership
Skills Required:
• High school diploma or equivalent experience
• 1-3 years of experience as a Case Manager, Benefit Verification Specialist, or Contact Center agent, or equivalent...
resume-library.com -
Philadelphia Gas Works-Philadelphia
telecommunications and LAN/WAN Infrastructure billing and budgeting responsibilities
Responsibilities Include:
Responsible for all internal and external voice and data communication systems, including PGW’s Contact Center, fax machines, cellular phones, radios, GPS...
mindmatch.ai -
Philadelphia
in Philadelphia, PA
• Training and Program Support
:Contact Center Systems and Technology; and
• Oversight of the Office of Customer Relations.
• Customer Communications Team (CCT)
From a functional standpoint, the position is responsible for:
• Executing key...
tiptopjob.com -
Penn Medicine-Philadelphia
collaboration with top clinical, technical and business professionals across all disciplines. […]
The **Lead Communication Specialist (Lead), Corporate Operator Services (COS),** supports other Communication Specialists within the three-shift 24/7 Contact Center...
healthecareers.com -
Conduent Commercial Solutions, LLC-Pennsylvania
schedule taking high-volume calls from customers
• Preferably, have previous Contact Center and/or work from home experience
We have a variety of schedules available which will include at least one weekend day. You must be flexible to receive a schedule...
Philadelphia
Company in the region.
Make a difference in your future – Become part of the PGW Team!
MANAGER, VOICE & DATA INFRASTRUCTURE
Responsibilities:
Responsible for all internal and external voice and data communication systems, including PGW’s Contact...
icims.com -
Conduent Commercial Solutions, LLC-Pennsylvania
experience
• Have high speed broadband internet access meeting the following speeds: download = ≥10, upload ≥3, Ping ms
• (no Wi-Fi or satellite internet, you must have ethernet connections)
• Preferably, have previous Contact Center and/or work from home...
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