Contact Center Jobs in Virginia
1 - 15 of 24
Search Results - Contact Center Jobs in Virginia
ITCON Services-Vienna (VA)
ITCON Services is seeking to hire a seasoned Senior Contact Center Project Manager with over 10 years of experience to lead and optimize large-scale contact center projects within the federal government sector.
In this role, you will drive...
resume-library.com -
Google-Reston
and leveraging partner ecosystems.Experience working with internal/external teams to inventory existing software estate, build cases for transformation with implementation plans, and close agreements.Experience with Contact Center technologies (e.g., Avaya...
Genworth-Lynchburg (VA)
and business teams to develop contact center solutions to improve the Genworth customer experience.
What you will be doing
• Architect and design scalable customer contact solutions using Amazon Connect.
• Integrate Amazon Connect with other AWS services like...
AmazonWebServices-Herndon (VA)
and Samsung. AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon’s own need for the best CCaaS solution that works at scale, while improving customer experience.
Today...
Command Services & Support, Inc.-Arlington (VA)
and Implement UC Solutions:Architect, design, and implement complex UC solutions, including voice, video, instant messaging, presence, and contact center technologies.
Develop and maintain comprehensive documentation for UC systems and processes.
Stay abreast...
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Verizon-Ashburn (VA)
design, and execution plan to grow Verizon Business Group's rich portfolio of Advanced Communications, Contact Center, UCC and over the top voice & collaboration products and solutions. These products and services are sold across Business Markets, Global...
Jobs for Humanity-Petersburg (VA)
standards and company/department policies and procedures
Provides coaching and mentoring to contact center supervisors, team leads and occasionally customer service associates
Responsible for performance appraisals, disciplinary actions, hiring...
resume-library.com -
Virginia Beach
and online resources.
• Oversight of Pathfinder: Oversee the utilization of Pathfinder, LoanCare’s knowledge management tool for contact center employees, emphasizing its role in the training process and ensuring its effective use for contact center employees...
icims.com -
Artech LLC-Richmond
to create a positive candidate experience, you ll engage
directly with business teams at the contact center, partner with hiring managers, and
make a direct impact to the success of our Customer Operations Recruiting Team by
supporting our clients...
resume-library.com -
Amazon-Herndon (VA)
and Samsung.
AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon’s own need for the best CCaaS solution that works at scale, while improving customer experience...
amazon.jobs -
AmazonWebServices-Arlington (VA)
domain expertise in one or more of the following: Machine Learning, Data Analytics, Contact Centers, End User Computing (virtual desktop infrastructure), Game Tech, Security, IoT, Media, General Cloud Technology, Solutions Architecting, Application...
Ampcus Incorporated-Reston
of areas such as contingent workforce, conferences, and events, building and construction projects, enterprise software systems, contact centers, custom consulting engagements, and cloud services.
The category managers work directly with leaders from all...
resume-library.com -
Amazon-Herndon (VA)
and Samsung.
AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect with Public Sector experience. Connect was born out of Amazon’s own need for the best CCaaS solution that works at scale, while...
amazon.jobs -
Alexandria
Excellent computer skills including MS Office products (Word, Excel, Power Point, Outlook), internet and web applications
• Working knowledge of call center technology and contact center KPIs
Education and Work Experience:
• Associate's degree...
icims.com -
Herndon (VA)
and CUCM integrations, Hosted Direct Routing and Operator Connect
• Cisco Webex Calling Multi-Tenant and Dedicated Instance
• Cisco Calling and Contact Center licensing EA’s and Subscriptions
• CUBE and or Session Border Controller (SBC)
• Cisco Premise...
eplus.com -
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