Genesys Jobs in Texas
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Search Results - Genesys Jobs in Texas
Calsoft Labs-Austin
Job Title: Senior Business Systems Analyst - Genesys Cloud CX
Location: Remote (Open to work in CST hours)
Job Description:
The Senior Business Systems Analyst will design, implement, and optimize contact center routing solutions in a global...
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Horace Mann Educators Corporation-Addison (TX)
Responsibilities:
• Answer incoming calls in the Customer Service queue.
• Resolve customer service issues on an as needed basis.
• Record each contact into Genesys for tracking purposes and monitor resolution.
• Collaborate with other departments to assist...
Calsoft Labs-Austin
Title: Genesys Cloud Developer
Location: Austin / Remote
Senior Genesys Cloud Developer with about 3 year's experience and have an overall development experience of over 7 years.
He/She should be familiar with Genesys Cloud Architect and has...
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Compunnel Inc.-Roanoke (TX)
Location: Westlake, TX or Salt Lake City, UT – Locals preferred.
Skills:
• Experience with Interactive Voice Response (IVR), VoIP and Call Center technologies (Prefer Genesys).
• Scripting (python preferred, java or bash).
• AWS and/or Azure...
mindmatch.ai -
Calsoft Labs-Austin
Title: QA Analyst Level III(Genesys IVR Testing)
Location: Austin, TX(3days/week onsite Tuesday through Thursday)
Duration: Long Term
Title: QA Analyst Level III
Location: Austion, TX (Onsite)
Job Description:
Need 5+ years of exp.
Genesys...
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Creospan Inc.-Dallas
Familiarity with cloud-based contact center solutions (e.g., AWS Connect, Genesys Cloud, Cisco Contact Center).
• Proficiency in communication protocols (e.g., SIP, WebRTC) and APIs (e.g., Twilio, Nexmo).
• Hands-on experience with omnichannel customer service...
mindmatch.ai -
Calsoft Labs-Austin
Job Description: Genesys Web Automation
Location: Austin TX
Experience: 5+ years
Responsibilities:
Develop, maintain, and execute automated test scripts using Playwright and or Python to ensure the quality and functionality of web applications...
resume-library.com -
Mastech Digital-Dallas
experience
• Understand the development, testing, release cycle
Flex Skills/Nice to Have:
• Genesys Cloud
• Salesforce
• Actimize...
mindmatch.ai -
HireTalent-Mclean (TX)
JOB SUMMARY
Job OverviewAs a senior Cont...
JOB DESCRIPTION
Job Overview
As a senior Contact Center Developer, you will be responsible for the analysis, design, develop, and test complex Self-Service applications using Genesys Cloud and AWS...
resume-library.com -
Irving
experience to drive strategic alignment between Genesys Cloud and our business objectives. Your role will be pivotal in accelerating value delivery and optimizing our telecom solutions in line with customer needs and organizational goals.
This position...
siriusxm.com -
Dallas
internal NAF employees)
• At least 1 year of recent sales experience in any industry (preferably phone sales experience)
• Preferred to be familiar with Genesys/Interactive Intelligence
• Supervisory experience preferred
• Some reporting and analytics...
icims.com -
1 similar job: Charlotte
Plano
and continuous improvement. Ability to work independently and in a team.
• Additional Considerations:
• Bachelor's degree or equivalent experience.
• Agile experience is a plus.
• Product management certification is desirable.
• Platforms: Five9, Genesys...
pennymac.com -
Ampcus Incorporated-Austin
motivated candidate to join our talented team and contribute to our ongoing success.
Job Title: Technology Analyst
Location(s): Austin, TX
Experience- 5-7 years
Job Description:
• Expertise in Genesys ORS application development
• Expertise in Genesys...
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Verdant Infotech Solutions-Copper Canyon
Cisco Webex CCE
Avaya Contact Center
NICE CXone
Genesys Contact Center
Proven experience designing, implementing, and managing contact center solutions.
Must be able to perform end-to-end project deliverables, including:
Solution design...
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Calsoft Labs-Austin
Partnering with operations and Tech teams to identify, scope, and solution for immediate challenges as well as known considerations.
Knowledge of Contact Center Domain (Routing, IVR, Recording, Surveys etc.) and Contact Center technologies like Genesys Cloud...
resume-library.com -
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