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Incident Manager Jobs in Santa Clara

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Search Results - Incident Manager Jobs in Santa Clara
Palo Alto Networks-Santa Clara
incident management protocols; Provide guidance to the Operational Resilience team on business continuity and disaster recovery planning activities; Handle special projects as requested; Lead crisis and incident management-related inquiries, audit...
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Leidos-Santa Clara
change requests  •  Provide support to Tier III network engineers for incident management and projects (site surveys, Technical Exchange Meetings (TEMs), and coordinate and install new equipment)  •  Perform configuration management functions such as update...
Omega Solutions-Santa Clara
and competence in Unix / Oracle / SQL, scripting, Java or Python programing Strong in incident management and troubleshooting skills including log analysis. Familiarly with ITIL V3 Foundation (Incident, Problem, Change) Competency in communication skills both...
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ServiceNow-Santa Clara
a culture built on teamwork and collaboration.Own and bring to conclusion customer escalations by working with cross-teams in Support, development and operations team.Drive daily incident management success from detection to resolution and dissatisfaction...
Palo Alto Networks-Santa Clara
that we detect problems before our customers do Incident Management - Leverage incident management processes to ensure efficient resolution of system issues and minimal impact on services Automation - Automate complex monitoring and alerting tasks...
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Oracle Corporation-Santa Clara
and reducing manual intervention.Reliability: Define and implement strategies for maintaining and improving system reliability and uptime.Incident Management: Oversee incident response processes, ensuring quick resolution of issues and minimizing...
ServiceNow-Santa Clara
by working with cross-teams in Support, development and operations team. Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences. Represent...
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Palo Alto Networks-Santa Clara
Leverage incident management processes to ensure efficient resolution of system issues and minimal impact on servicesAutomation - Automate complex monitoring and alerting tasks by building tools for cloud operations, such as automated remediation of known...
Palo Alto Networks-Santa Clara
and SRE processes and enhance operational efficiency Incident Management - Collaborate with Support and SRE teams during incident response to provide real-time data and insights to customers in a timely manner, facilitating rapid resolution and root cause...
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PayNearMe-Santa Clara
Job Description Provide technical consulting and support, serving as a trusted advisor to improve customer experience. Drive support queue, manage handoffs, escalation / incident management, root cause analysis, and contribute to the team...
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Resource Informatics Group-Santa Clara
and supporting security tools / platforms  •  Experience working with information security teams and functions, such as security engineering, security operations centers, vulnerability assessment, vulnerability threat management, security incident management...
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