IT Service Manager Jobs in Alexandria
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Alexandria (VA)
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Leidos-Alexandria
in addition to IT Service Management software such as Service Now or Remedy. This individual should be detail oriented to capture customer inquiries appropriately. Role requires excellent oral and written communication skills to communicate effectively...
Persistent Technology, Inc.-Alexandria
of innovative IT solutions, committed to delivering exceptional customer experiences through cutting-edge technologies and comprehensive service offerings. We empower businesses to thrive in the digital age by leveraging our expertise in IT service management...
Leidos-Alexandria
creating, managing, and troubleshooting load balanced IP address spaces.
• Experience working independently in support of customer requirements
• Experience interfacing with team members on requirements and solutions
• Familiar with IT Service Management...
Alexandria
Exchange PowerShell or other scripting languages
• Experience troubleshooting issues in a growing environment.
• Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently
• Strong oral...
icims.com -
Leidos-Alexandria
management methodologies
• Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently
• Ability to triage and properly classify incidents and prioritize work efforts accordingly
• Strong oral...
Leidos-Alexandria
creating, managing, and troubleshooting load balanced IP address spaces.
• Experience working independently in support of customer requirements
• Experience interfacing with team members on requirements and solutions
• Familiar with IT Service Management...
Leidos-Alexandria
creating, managing, and troubleshooting load balanced IP address spaces.
• Experience working independently in support of customer requirements
• Experience interfacing with team members on requirements and solutions
• Familiar with IT Service Management...
Leidos-Alexandria
or Development.
Preferred Qualifications:
• Implements integration with external systems.
• Familiarity with Intelligence Community/DoD enterprise systems and networks
• Familiarity with integrating with IT Service Management (ITSM) solutions such as ServiceNow...
Leidos-Alexandria
Experience with IT Service Management (ITSM) solutions such as ServiceNow, Remedy or other solutions.
Certifications:
• Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud...
Leidos-Alexandria
creating, managing, and troubleshooting load balanced IP address spaces.
• Experience working independently in support of customer requirements
• Experience interfacing with team members on requirements and solutions
• Familiar with IT Service Management...
Leidos-Alexandria
solutions for upgrades to newer Exchange versions.
• Experience directing migrations between on-prem Exchange and M365 Exchange Online.
• Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow...
Leidos-Alexandria
to work within an IT Service Management/ticketing system (ServiceNow) independently.
• Ability to triage and properly classify incidents and prioritize work efforts accordingly.
• Strong oral and written communications skills.
• Track record of working...
Leidos-Alexandria
skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently
• Strong oral and written communications skills.
• Strong leadership and mentoring skills to guide and improve team skill composition.
• Track...
Leidos-Alexandria
and briefing materials.
• Demonstrates understanding of evaluation collected intelligence reporting, engaging with collection managers and developing collection requirement.
• Extensive experience with Splunk IT Service Intelligence (ITSI)
• Extensive...
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