IT Service Manager Jobs in Baltimore
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HonorVet Technologies-Baltimore
within ServiceNow.
Strong understanding of IT Service Management (ITSM) processes and implementing (CMDB).
Preferred Qualifications:
A minimum of eight (8) years of experience architecting the ServiceNow platform.
A minimum of five (5) years...
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Teknismart-Baltimore
support when needed (high call volumes or absence Tier 1 and Tier 2 resources) to log issues and requests in ServiceNow IT Service Manager. Follow defined CCaaS Standard Operating Procedures (SOPs) for Incident management, ticket documentation, escalation...
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Suncap Technology, Inc.-Baltimore
and migrations.
Proficiency in advanced scripting languages within the ServiceNow platform, such as GlideScript (JavaScript) or AngularJS.
ServiceNow Certified Implementation Specialist certifications in specific modules, such as IT Service Management (ITSM...
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Leidos-Baltimore
simultaneously.
• Flexibility and adaptability in a fast-paced, constantly evolving environment.
• Experience with ITIL or other IT service management framework
Original Posting Date:
2024-10-17
While subject to change based on business needs, Leidos...
Mindedge Solutions Inc-Baltimore
and applications. Ability to create and customize reports and dashboards within ServiceNow. Strong understanding of IT Service Management (ITSM) processes and implementing (CMDB Preferred Skills: A minimum of eight (8) years of experience architecting...
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University of Maryland Medical System-Columbia (MD), 17 mi from Baltimore
stakeholders to research, analyze and implement enterprise-wide solutions/capabilities/enhancements to support the organization’s business/mission goals and objectives.
Create, maintain and enhance Incident Management, Problem Management, Service Request...
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Booz Allen Hamilton-Washington, 32 mi from Baltimore
navigate ambiguity and extract specific requirements even from high-level information. You'll lead and manage various Task Leads and Workstreams ranging from traditional Personal Support Services, IT Service Management, Cybersecurity Engineering, and Data...
APN Consulting Inc-Reston, 45 mi from Baltimore
of ServiceNow platform across various modules like ITSM, ITOM etc
Break down the infrastructure silos and leverage the combined power of IT Operations and IT Service Management
Provide ServiceNow Administration and Functional/Development Support to users...
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Symposit LLC-Washington, 32 mi from Baltimore
in operational support and system administration.
7. Knowledge of IT service management and change control processes.
8. Experience with enterprise architecture pattern development.
9. Strong communication skills for technical and non-technical audiences.
10. ..
appcast.io -
ENS Solutions-Elkridge, 8 mi from Baltimore
reporting practices and operations.
Manages IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).
Knowledge of network connectivity troubleshooting, cable management, and fiber...
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