IT Service Manager Jobs in Maryland
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Search Results - IT Service Manager Jobs in Maryland
University of Maryland Medical System-Columbia (MD)
stakeholders to research, analyze and implement enterprise-wide solutions/capabilities/enhancements to support the organization’s business/mission goals and objectives.
Create, maintain and enhance Incident Management, Problem Management, Service Request...
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CRL Technologies-Lexington Park
Analysts will be responsible for tracking issues through completion and may be asked to participate in the selection and fielding of Information Technology Service Management (ITSM) software. Analysts will develop, maintain, and report ITSM metrics.
Service...
HonorVet Technologies-Baltimore
within ServiceNow.
Strong understanding of IT Service Management (ITSM) processes and implementing (CMDB).
Preferred Qualifications:
A minimum of eight (8) years of experience architecting the ServiceNow platform.
A minimum of five (5) years...
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Leidos-Annapolis Junction
degree in a related discipline and at least 12 years of relevant experience. Additional experience may be substituted for a degree.
• Experience providing Quality Management with Software Development and IT Service Management Projects.
• Experience...
Suncap Technology, Inc.-Baltimore
and migrations.
Proficiency in advanced scripting languages within the ServiceNow platform, such as GlideScript (JavaScript) or AngularJS.
ServiceNow Certified Implementation Specialist certifications in specific modules, such as IT Service Management (ITSM...
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General Dynamics Information Technology-Elkridge
through problem-solving and follow up with customers to ensure issues are resolved.
• Assists with the collection and evaluation of incident reporting practices and operations.
• Manages IT incidents and problems in general accordance with IT service...
ENS Solutions-Elkridge
reporting practices and operations.
Manages IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).
Knowledge of network connectivity troubleshooting, cable management, and fiber...
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General Dynamics Information Technology-Elkridge
are resolved.
• Collects and evaluates incident reporting practices and operations.
• Manages IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).
• Knowledge of Network...
TTI of USA, Inc.-Owings Mills
requirements analysis
" Can work independently with minimal guidance & oversight
" Experience with IT Service Management and familiarity with Incident & Problem management
" Highly skilled in identifying performance bottlenecks, identifying anomalous system...
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Teknismart-Baltimore
support when needed (high call volumes or absence Tier 1 and Tier 2 resources) to log issues and requests in ServiceNow IT Service Manager. Follow defined CCaaS Standard Operating Procedures (SOPs) for Incident management, ticket documentation, escalation...
jobvertise.com -
Leidos-Temple Hills
simultaneously.
• Flexibility and adaptability in a fast-paced, constantly evolving environment.
• Experience with ITIL or other IT service management framework
Original Posting Date:
2024-10-17
While subject to change based on business needs, Leidos...
Rockville (MD)
in government or large enterprise environments
• Familiarity with ITIL frameworks and IT service management best practices
• Proficiency with business intelligence tools such as Power BI, Tableau, or similar
Pay Range: USD $75,000.00 - USD $85,000.00 /Yr.
EEO...
icims.com -
Leidos-Rockville (MD)
compliance, Active Directory administration, and endpoint management.
• Demonstrated experience using incident logging and ticket tracking systems such as ServiceNow (preferred), Remedy, or Cherwell. Knowledge and understanding of IT Service Management...
CACI-Hanover (MD)
and maintenance of an enterprise IT service management system to manage customer IT service requests, and IT management functionality across the enterprise. […]
At CACI, we place character and innovation at the center of everything we do. As a valued team member...
clearancejobs.com -
Columbia (MD)
with all relevant IT stakeholders.
Responsibilities
• Support Vulnerability Management, Configuration Management, and Application Security services
• Provide input on vulnerability and risk prioritization based on Grace's environment
• Maintain awareness...
tiptopjob.com -
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