IT Service Manager Jobs in Massachusetts
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Search Results - IT Service Manager Jobs in Massachusetts
Freshworks-Boston
Job Description
We are looking for an experienced Account Manager with expertise in IT Service Management (ITSM) and Employee Experience (EX) solutions. This role requires a knack for building deep customer relationships, driving incremental...
resume-library.com -
firstPRO, Inc-Boston
ability and experience in executing strategic asset management processes successfully
• Strong knowledge of licensing agreements involving software, including Microsoft.
• Strong vendor management and negotiation skills
• Strong knowledge of IT Service...
mindmatch.ai -
Tekfortune Inc.-Waltham (MA)
closely with Infrastructure leadership to ensure technical support teams comply with IT Service Management policies and processes, leading initiatives to enhance service delivery and efficiency.
Collaborate with Enterprise Architecture to leverage...
resume-library.com -
Planet Technology-Boston
and procure necessary resources.
• Communication: Liaise with IT management and other business units to align service desk objectives with organizational goals.
• Risk Management: Ensure compliance with industry standards and manage risks associated with IT...
mindmatch.ai -
Mindlance-Boston
Science, or a related field OR two (2) years of experience in an IT support or service desk role.
Preferred Qualifications:
This position requires a self-starter with the following capabilities and attributes:
" Familiarity with IT service management...
resume-library.com -
Robert Half-Holyoke (MA)
for supported software and services
• Assist in the coordination of issue resolution, including configuration of hardware, software, account management, and IT services
• Comply with all policies and procedures associated with IT Service Management (ITSM...
roberthalf.com -
Compu-Vision Consulting Inc.-Boston
years of experience in an IT support or service desk role.
Preferred Qualifications:
This position requires a self-starter with the following capabilities and attributes:
• Familiarity with IT service management frameworks like ITIL.
• Experience...
resume-library.com -
Robert Half-Amherst (MA)
to ensure the efficient operation of PeopleSoft applications by identifying and resolving performance issues through tuning, indexing, and other optimization techniques.
• Utilizing Information Technology Service Management (ITSM) frameworks to manage daily...
roberthalf.com -
ClifyX, INC-Boston
applicable security requirements.
Handle Secure Wipe, Asset Disposal as per agreed process
Should have good understanding of IT Service Management Processes.
Basic understanding on SCCM activities
Good understanding on group policy and active directory...
resume-library.com -
NavitsPartners-Quincy (MA)
Familiarity with IT service management frameworks such as ITIL.
• Experience with Active Directory, user account management, and basic network troubleshooting.
Minimum Entrance Requirements:
Applicants must have at least:
• (A) Three years of full-time...
talentnest.com -
3 similar jobs: Lowell, Cambridge, Boston
Robert Half-Boston
We are in search of an IT/Service Manager to join our team in the Boston, MA office setts. As an IT Manager, the core function of your role will be to ensure the smooth operations of the IT Services & Support team, maintain the integrity of our...
roberthalf.com -
Framingham
and Microsoft’s update cycle.
• Familiarity with lab and manufacturing equipment used in biotech or pharmaceutical production environments.
• Experience with backup management and data recovery.
• Understanding of IT service management principles (ITIL framework...
icims.com -
ServiceNow-Waltham (MA)
of the ServiceNow platform or similar cloud-based solutions, experience with IT Service Management and ITIL preferred
• Ability to understand technical documentation and troubleshoot issues.
• Proficiency in CRM tools and productivity software (e.g., MS Office...
smartrecruiters.com -
Bedford (MA)
and Reconnaissance (AF ISR) Cloud Capability Portfolio. This includes governance, strategic planning, enterprise architecture, capability portfolio management, solution analysis, implementation planning, performance and risk management, IT service management, systems...
astrion.us -
F2Onsite-Cambridge
and IT Service Management, Hardware break/fix and Active Directory and Group policies
Demonstrate experience working with vendors / 3rd party hardware and IT providers
Desktop Experience to include Windows 7-8-10, MS Office 2010-2016, Skype, smartphones...
resume-library.com -
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