Customer Service Representative
Robert Half Oregon City
Robert Half is partnering with a reputable organization who is seeking a Customer Service Representative in Oregon City, OR. This role is crucial to their operations, involving customer interactions and record maintenance. It's an excellent long-term contract opportunity for those skilled in handling a high volume of calls, have a heart for serving others, and demonstrating empathy in every interaction.
Responsibilities:
- Conduct assessments over the phone, ensuring detail-oriented and empathetic approach throughout the process
- Deliver customer service in a trauma-informed manner, while maintaining efficiency
- Uphold strict confidentiality and maintain boundaries in all interactions
- Work with various partners for coordinated service delivery
- Ensure accurate data entry and proficient database navigation
- Manage account and administrative tasks
- Use Microsoft Office Suites for various tasks
- Operate a multi-line phone system effectively.
- Proficiency in Customer Service is mandatory
- Ability to type at a speed of 45 - 60 WPM is required
- Experience in answering Multi-Line Phone System is a prerequisite
- Proficiency in Microsoft Office Suites is essential
Common EnergyPortland, 7 mi from Oregon City
Energys mission and free clean energy program to interested prospects
• Resolve customer issues and advocate customers' concerns to internal departments
• Provide customers regular updates in regards to their service and billing
• Support your colleagues...
Gresham, 14 mi from Oregon City
a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
Consider joining our...
Robert HalfSalem, 34 mi from Oregon City
Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing banking industry. Do you love building solid customer relationships? Then this position may be for you. This customer...