IT Operations Analyst - IOAUB
NavitsPartners Aliso Viejo
IT Operations Analyst
General Summary & Scope- Address ITSM support issues and ensure timely resolution.
- Proactively recommend strategies to enhance system usability.
- Drive process improvements across ITSM operations.
- Document system processes, logs, and instructions comprehensively.
- Create and analyze dashboards for service level commitments.
- Collaborate with stakeholders to leverage metrics for business improvement.
- Manage SLAs, OLAs, KPIs, and performance reports.
- Implement service management best practices in line with ITIL standards.
- Assist in creating documentation and training materials for associates.
- Produce analytical reports and work with teams to gather insights.
Interpret LLCLos Angeles, 41 mi from Aliso Viejo
Role Location: Culver City, California
Assistant Tech and Operations Analyst – Part-Time Employee
About the Role
We’re seeking a Part-Time Assistant Tech and Operations Analyst to join our team at 600 Corporate Pointe in Culver City, California...
Los Angeles, 41 mi from Aliso Viejo
human space flight, space launch, and combat rescue!
Responsibilities:
• The Help Desk Specialist / Operations Technician installs and repairs equipment; instructs customers in equipment operation; provides technical assistance; checks equipment...
Resource InnovationsLos Angeles, 41 mi from Aliso Viejo
you will work on a team that administers a large statewide program to save energy. Working alongside the Director of Business Operations, Lead Business Operations Analyst, and other staff, the position is responsible for completing a range of tasks...
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