Customer Service Representative/Recruiter - Clawson

apartmentRobert Half placeClawson calendar_month11/8/24

Attention Customer Service/Call Center Representatives and Recruiters!!!

We are offering a unique contract employment opportunity for Customer Service Representatives/Recruiters in CLAWSON, Michigan that is mostly REMOTE and offers plenty of opportunity to work overtime during the holiday/winter months! This role involves a wide spectrum of responsibilities, from screening and recruiting potential employees to maintaining consistent communication with candidates throughout the hiring process.

You will be expected to work in a fast-paced environment and utilize your skills to meet daily metrics and placement targets.

You will have the opportunity to work mostly REMOTE for this role, with only 1 week of training IN OFFICE in Clawson, MI, and 3 additional "Team Building Wednesdays" in office through the end of 2024.

Schedule:

This position requires individuals to have a VERY flexible schedule, who want to work overtime every week, and who are available to work a mandatory 10-day stretch from 8:00am-12:00am daily (including Sat/Sun) during a peak period.

-Regular Schedule: Monday-Friday 9:00am-7:00pm

-10-day stretch during a peak period: 8am-12am daily, including Sat/Sun for 10 days in a row.

Responsibilities:

Efficiently screen and interview potential employees to ensure they meet the company's standards
Ensure all necessary compliance documents, testing, and employment paperwork are completed by candidates
Maintain regular communication with candidates up until their deployment
Aid in travel arrangements and confirmations for potential employees
Comfortably handle inbound and outbound calls as part of daily tasks
Use technology and multiple systems/databases swiftly and efficiently
Communicate professionally in both verbal and written forms
Work independently and collaboratively as part of a team to meet daily and weekly metrics
Exhibit self-discipline to work remotely and maintain frequent communication throughout the workday.

Requirements:

Must hold a minimum of 1 year of experience in a customer service/call center or recruitment role
Proficiency in handling both inbound and outbound calls is required
Ability to meet high-volume outbound metric standards on a daily/weekly basis
Possesses strong skills in Microsoft Outlook and Microsoft Teams
Experience in recruiting activities is a must
Must demonstrate excellent communication and interpersonal skills
Ability to work independently as well as part of a team
Strong problem-solving skills and the ability to handle challenging situations
Must have the ability to prioritize tasks and manage time effectively
High school diploma or equivalent is required

Only individuals who are available to work the schedule listed above will be considered for this position. If you feel this role is a good fit for you, please apply right away, ensuring your resume highlights the Customer Service or Recruiting skills needed for this role.

These spots will go quickly!

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