Plant Application Support Engineer

We are offering an exciting opportunity for a Plant Application Support Engineer in Houston, Texas. This role involves managing enterprise applications and plant systems applications within the Oil & Gas industry. The selected candidate will work in a high-risk industrial environment, ensuring that our systems are aligned with industry standards and policies.

Responsibilities:

• Administer security settings and restrictions across all applications to maintain data integrity and confidentiality.
• Provide technical support to users, addressing production issues to ensure systems remain operational.
• Collaborate with software vendors to plan and execute upgrades, patches, and new modules.
• Develop user guides and Standard Operating Procedures (SOPs) to aid training and change management activities.
• Support periodic user access reviews and internal audits to maintain system security.
• Work closely with business users to identify process optimization opportunities.
• Address production issues and resolve incidents, service tickets, and general inquiries raised by users.
• Support user acceptance testing to ensure solutions meet business requirements.
• Support the integration of our applications with other internal and external applications.
• Participate in application projects and change intakes, including requirement gathering, planning, and execution.
• Liaise with vendors on application version enhancements and patches, ensuring compliance with our patching policies.
• Provide technical insights and recommendations to ensure applications are scalable, maintainable, and aligned with our long-term goals.
• Exhibit strong security practices with systems that handle sensitive data.
• Create and maintain comprehensive documentation of application architectures, configurations, and processes. • Must have a deep understanding and experience in working with Chemical Plants
• Proficiency in handling Gas Plants is required
• Strong experience in Patching is essential
• Must have expertise in System Patching
• Ability to troubleshoot and resolve technical issues related to Plant Applications
• Excellent communication skills to effectively liaise with team members
• Ability to work in a fast-paced environment and adapt to rapid changes
• Strong problem-solving skills and the ability to think critically
• Good time management skills, with the ability to prioritize tasks effectively
• Must hold a degree in Engineering or a related field
• Prior experience in a similar role is preferred
• Must be able to work flexible hours, including weekends and holidays if required
• Detail oriented certifications related to Plant Applications would be advantageous
• Must be willing to travel to different plant locations if necessary
• Should have a proactive approach towards work, with the ability to anticipate potential issues before they arise.