Sr. Administrative Assistant

We are offering a short term contract employment opportunity for a Sr. Administrative Assistant in New York. The individual will mainly provide administrative support to our team, including document management, data entry, and client communication.

Responsibilities:

• Provide excellent customer service, addressing and resolving client inquiries in a timely and detail oriented manner
• Manage data entry tasks with precision, ensuring all customer records are kept up-to-date and accurate
• Utilize Microsoft Excel, Word, and PowerPoint to create and edit documents for communications, memos, and presentations
• Coordinate meetings and make reservations as necessary, ensuring all logistics are in place for smooth operations
• Handle sensitive and confidential documents with discretion and detail orientation
• Perform research tasks as required, providing comprehensive and accurate information
• Supervise administrative tasks and ensure they are completed as per established procedures and standards
• Troubleshoot complex tasks or concerns independently, escalating issues to a supervisory level when necessary
• Maintain logs and use tracking software for all administrative support work
• Manage high volume mail support, ensuring all correspondences are sorted and delivered promptly
• Utilize computer hardware effectively for various tasks
• Contribute to asset management and enhancement initiatives
• Provide concierge services when required, enhancing customer relationships
• Schedule and manage travel arrangements for team members. • Proficiency in customer service and the ability to handle customer queries effectively.
• Excellent communication skills, both written and verbal, to liaise with different departments and stakeholders.
• Experience with data entry, ensuring accuracy and attention to detail.
• Proficiency in Microsoft Excel for data management and reporting.
• Understanding of office procedures and policy implementation.
• Ability to handle and route inbound calls professionally.
• Research skills to gather and analyze data as required.
• Experience with Microsoft Word for document creation and editing.
• Ability to manage scheduling, including meeting coordination and calendar management.
• Experience in supervising and motivating a team.
• Ability to prepare and deliver presentations effectively.
• Knowledge of the software 'About Time' for efficient time management.
• Familiarity with hiring processes and talent acquisition.
• Troubleshooting skills to resolve operational issues.
• Fast and accurate typing skills for efficient data entry.
• Experience with expense reporting and financial tracking.
• Proficiency in Microsoft PowerPoint for creating impactful presentations.
• Willingness to travel as required for the job.
• Ability to maintain logs and records for audit and tracking purposes.
• Experience with making reservations for travel and accommodation.
• Basic understanding of computer hardware for troubleshooting minor technical issues.
• Ability to contribute to process enhancement and improvement initiatives.
• Experience in asset management and inventory tracking.
• Ability to provide concierge services, ensuring a high level of customer satisfaction.