[ref. e74946318] IT Support Analyst - Carlsbad
Robert Half Carlsbad
Robert Half is seeking multiple IT support technician in Carlsbad, New Mexico.
IT support Technician(s) day to day duties include but are not limited to:
- Researches parts, equipment, hardware and other technology needs and communicates requirements to the Technology Support Supervisor.
- Completes work assignments and ensures all work is completed correctly and efficiently.
- Keeps customers informed of project status when necessary and communicates up, down and laterally when problems are encountered.
- Maintains technology help desk system and ensures jobs are completed as assigned based on the priority set by the Technology Support Supervisor.
- Provides for the application of systems analysis techniques and procedures, including consulting with staff users, to determine hardware, software, or system functional specifications.
- Provides for the design, development, documentation, analysis, creation, testing or modification of district computer systems or programs related to user or system design specifications.
- Provides for the testing or modification of computer programs as they relate to district machine operating systems.
- Ensures the installation, setup, repair and support of personal computer and network software.
- Trains personnel as needed in the use of hardware, software and network assets.
- Provides for preventive maintenance of personal computer and network systems.
- Maintains the district warranty/repair process.
- Assists the Network Administrator and Systems Administrator as needed.
- Travels to various sites to provide assistance as needed.
- Cross trains in application and network functions
ADDITIONAL JOB FUNCTIONS:
-Requires some after-hours and weekend work depending on the situation.
-May require work-from-home during non-traditional scenarios.
-Requires highest-levels of customer support and interaction to provide first-class service and support for all technology needs to meet educational requirements.- Such other functions as directed by the Director of Technology, or the Superintendent.
The successful IT Support Technicians will have:
High School Diploma, Associates degree in Computer Science, Information Technology, or similar discipline would be advantageous.
Any of the following nationally recognized certifications may be used in
lieu of degree at the Director of Technologies discretion (A+, Network +,Security +, CCNA, or similar certification).
One year of experience working with hardware and software installation,repair and support.
Background required prior to employment
Carlsbad
Location:
La Costa Resort and Spa
Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally...
Robert HalfCarlsbad
A successful retail business in Carlsbad, CA is currently seeking a detail-oriented Part-time Bookkeeper. This is the perfect position for someone seeking flexibility and a part-time schedule in a vibrant, fast-paced setting. As a Part-time...
Carlsbad
What you'll bring to the team:
Key Objectives
Provide a high level of customer service to all MCs and guests while providing them a secure environment. Will complete injury/incident reports and ensure safety and security compliance throughout the...