Administrative Assistant

The industry in which you will be operating is dynamic and fast-paced, and you will be expected to adapt accordingly.

Responsibilities:

• Manage inbound and outbound calls, providing superior customer service to all callers.
• Accurately schedule appointments and manage a complex calendar system.
• Perform data entry tasks, ensuring all customer information is accurate and up to date.
• Answer and direct phone calls, ensuring all inquiries are addressed in a timely and professional manner.
• Use Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to create and manage documents, spreadsheets, and presentations as required.
• Follow up with clients as needed to ensure their needs are met and any issues are resolved.
• Process and scan incoming mail, ensuring all important documents are properly filed and stored.
• Prepare mail and marketing materials for distribution.
• Maintain a high level of organization to ensure efficient operation of all administrative tasks.
• Proficient in using Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
• Ability to manage inbound and outbound calls effectively
• Strong customer service skills and experience
• Capable of accurate data entry tasks
• Experience with email correspondence in a professional setting
• Able to schedule appointments and manage calendars
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Strong organizational skills and attention to detail
• Proven ability to handle multiple tasks and prioritize effectively
• High level of discretion and confidentiality
• Previous experience in an administrative or office assistant role is preferred.