Senior Systems Engineer

Essential Duties/Responsibilities:

The Senior Systems Engineer provides senior consultative services and project work for Professional Services clients and leadership within the Professional Services team. He or she is responsible for designing, implementing, and remedying complex technology solutions in two or more of the following “subject matter expert” areas:

1. Windows Servers: Provides design, project implementation, and high-level troubleshooting for infrastructure, including Windows Server (2019, 2016, 2012 R2, 2012, 2008 R2, 2003, 2000, NT) and virtualization environments on both Hyper-V and vSphere, in addition to Citrix XenApp and/or XenDesktop.
2. Cloud Technology: Provides architecture, project implementation, and high-level troubleshooting for public, private, and hybrid cloud infrastructure, including Azure, AWS, Office 365. [NOTE: FOR THIS POSTING, CANDIDATE MUST BE HIGHLY PROFICIENT WITH OFFICE 365, INCLUDING TENANT-TO-TENANT MIGRATIONS, G-SUITE TO O365 MIGRATIONS, MIGRATION TOOLS (BITITAN, SHAREGATE, SKYKICK), ADMINISTRATION, SHAREPOINT, POWERAPPS, TEAMS, FLOW, POWERSHELL, CLOUDAPP SECURITY, INTUNE, ETC.]
3. Active Directory: Provides design, project implementation, and high-level troubleshooting for Active Directory, including Group Policy, Access/Identity Management, Federation Services, Domain Controllers, etc. for medium to enterprise environments.
4. Networking: Provides architecture, project implementation, and high-level troubleshooting for networking infrastructure, including: Routing, switching, firewalls, WAPs, VPNs, load balancers, etc. in medium to larger LAN/WAN environments, including cloud environments (Azure, Amazon AWS).
5. Exchange/Messaging: Provides implementation, migration, and high-level troubleshooting services for Microsoft Exchange and messaging systems, including Office365.

The Senior Systems Engineer provides highly visible project work and consultation for clients. He/ she is responsible for carrying out assigned work in the above functional areas, and any other projects as assigned by a supervisor.

Education and Work Experience Requirements:

• Bachelors’ degree in Computer Science, Computer Engineering, or related field, plus a minimum of 7 years’ experience providing server/desktop support within a Microsoft environment. Equivalent combination of education, experience, and skill sets will also be considered.
• High levels of project ownership and individual accountability in a results-oriented environment
• Demonstrated commitment to continuous learning and innovation
• Demonstrated commitment to strong documentation and repeatable standards
• Demonstrated excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Technical Skills/Competencies:

In addition to Subject Matter Expertise in his or her specialty area, the Senior Systems Engineer should have:

• Strong proficiency in either networking or Office365 migration, administration, and troubleshooting
• Strong proficiency in Windows Server (NT through 2019 preferred) and workstation implementation, administration and troubleshooting
• Strong proficiency in Exchange (2003 through 2019/Online preferred), Hyper-V, Active Directory, and Powershell/VBS, and SharePoint
• Working knowledge of Skype for Business and Office 365 preferred
• Strong proficiency in public/private cloud and virtualization technologies preferred: Azure, AWS, Office 365, VMware
• Functional knowledge of Okta, Public Key Infrastructure, SQL Server, or Linux/Unix/RedHat a plus!