Senior Program Coordinator - FHC

Overview:

POSITION SUMMARY:

This position will be responsible for independent action on projects as assigned.

Responsibilities:

ESSENTIAL FUNCTIONS:

• Coordinate and perform high level, complex, and varied administrative tasks requiring a high degree of independent action and the setting of priorities and procedures.
• Provide technical assistance and advice to staff concerning assigned programs in order to exchange information, resolve problems and ensure compliance with established policies, procedures and standards.
• Lead small projects or subcomponents of larger, more complex projects in collaboration with the Director or designee.
• Assist in the coordination of programs to ensure effective implementation of services
• Participate in development and implementation of project related activities for the department
• Implement and manage assigned deliverables in accordance with project objective(s).
• Document and maintain current: project development reports, meeting minutes, decisions, progress reports, schedules, budgets, cost tracking reports, and other pertinent records.
• Ensure that program-related activities are timely, successful, and if applicable, meet customer expectations
• Perform preliminary data collection and analysis for review with senior staff.
• Extracts preliminary results from data analysis and presents to senior staff and project teams.
• Develop and maintain an effective relationship with team members, senior leadership and other project stakeholders.
• Update the Director or designee on issues or challenges related to program administration in a timely manner.
• Make recommendations for changes in procedures and guidelines and formulate strategies for accomplishing program objectives.
• Prepare multi-media presentations and reports utilizing a variety of software applications.
• May participate in oral and written reporting and presentations of project findings.
• Evaluate methods and procedures or develop techniques for processing work or improving the efficiency/effectiveness of the program.
• Develop and maintain personnel action forms, including oversight of all PA and payroll processing and maintaining personnel files.
• Review pertinent correspondence, communications and other background materials on a daily basis to remain current on project and operation details.
• Draft routine correspondence, meeting minutes, management reports for the Director or designee and department staff
• Maintain the confidentiality of all business documents and correspondence per UMass Chan/ForHealth Consulting policies and HIPAA regulations
• Develop and maintain time schedules for program staff, project events and office activities
• Perform other related program duties as assigned.

Qualifications:

REQUIRED QUALIFICATIONS:

• Bachelor's Level Degree or equivalent in Business Administration or related field
• 3 years of office experience with progressive responsibility
• Demonstrated project coordination skills, demonstrated experience in setting priorities, delegation of duties, and independent decision-making
• Proven experience in managing budgets, maintaining record systems, and administering management practices
• Ability to work in a team and meet performance deadlines in a dynamic environment.
• Possess the organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel
• Proficient in Microsoft Office products
• Demonstrated ability to work appropriately with confidential information.