Customer Service Representative - Randstad

apartmentRandstad placeTempe calendar_month 
We are currently hiring for Customer Service Representatives at our client in Tempe! This role is onsite for training (approx 30 days) and then will work remote. Must have ability work remote and reliable internet. Hours:
  • M
-F, 8AM-5PM Pay Rate: $19/hr Job Responsibilities: As a member of the Customer service team, you will assist with customer questions, inquiries, and issues related to accounts payable inquiries.
You will take phone calls and answers chats/emails regarding accounts payables and bills.
Successful candidates will be customer oriented with a commitment to quality and personal ethics with the ability to adapt to continuous policy and procedure changes.

Works independently or as part of a group or team in a diverse work environment.

Requirements
  • At least 6 months of call center experience
  • Ability to use web-based computer applications
  • Excellent communication skills both written and verbal, and internal personal skills
  • Able to manage telephone and chat customer interactions and convey confidence while resolving the customer’s issues.
  • Must be able to type 30 wpm Must have High School Diploma or GED.

Please send your resume for consideration!

salary: $18.99 - $19 per hour
shift: First
work hours: 8 AM - 5 PM

education: High School

Responsibilities

Pay Rate: $19/hr

8AM – 5PM EST, Mon – Fri
No Weekends

Onsite training (around 30days), candidate can then work from home when able to work independently.

As a member of the Customer service team, you will assist with customer questions, inquiries, and issues related to accounts payable inquiries. You will take phone calls and answers chats/emails regarding accounts payables and bills. Successful candidates will be customer oriented with a commitment to quality and personal ethics with the ability to adapt to continuous policy and procedure changes.

Works independently or as part of a group or team in a diverse work environment.

Requirements
  • At least 6 months of call center experience
  • Ability to use web-based computer applications
  • Excellent communication skills both written and verbal, and internal personal skills
  • Able to manage telephone and chat customer interactions and convey confidence while resolving the customer’s issues.
  • Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.
  • Able to understand and accurately communicate customer’s needs, while demonstrating critical thinking and problem-solving skills.
  • Must have a High School Diploma or GED
  • Must be able to type 30 wpm
Skills
  • Customer Service
  • Telephone Etiquette
  • Typing Skills
Qualifications
  • Years of experience: 1 year
  • Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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