Technical Manager, Workers Compensation Claims Management
JLT Risk Solutions Pty Ltd
are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia. Weve developed a unique method to provide risk financing and management solutions for Local Government clients. JLT works with mutual funds in particular, demonstrates this ability to work innovatively with our clients to produce effective solutions designed to protect their assets, people and community.We proudly service over 500 Local Government organisations across Australia.
Our Perth team manage a not-for-profit industry based mutual indemnity scheme (LGISWA) owned by 145 Western Australia local governments and focused on meeting their unique requirements. To learn more please visit (link removed).au
We are seeking candidates for the following position based in theWest Leederville
office:
Technical Manager, Workers Compensation Claims Management
What can you expect?
This opportunity involves managing a team and a selected portfolio of Workers Compensation claims. This role requires the Technical Manager to deliver high quality people management and claims management services, working collaboratively with the clients and their immediate and broader claims team to produce cost effective outcomes for the scheme.In turn, this brings the best outcome and timely settlement of claims.
What is in it for you?
Marsh strongly believes in Feeling comfortable bringing your whole self to work is a fundamental right of every colleague. We offer following benefits to our employees so they feel valued each day at work:-
Leadingtraining and development programFlex @ March (at the completion of probation)
Professional environment where your career path really matters and is supported in our global organization
Great team environment with energetic and supportive colleagues.
We will count on you to:
Deal efficiently with the client enquiriesContribute to planning and delivery of relationship management through regular and constructive communications with clients.
Visit clients and legal providers regularly
Providing end-to-end claims and technical management
Submit claims reports as required
Continuously work towards professional development by attending external and internal sessions
Ensure compliance with Claims Reference Guide including Reinsurance Claims Management Agreement requirements
Work effectively with your team, internal and external stakeholders
Manage your immediate team to provide efficient and productive results.
What you need to have (highly desirable):
Legal background in working with workers compensation claimsExtensive knowledge and insurance claims experience in Workers Compensation and claims
Experience in the interpretation of relevant acts in making liability decisions
Management of complex claims
Demonstrate initiative and understanding when managing confidential information
Management of teams.
What makes you stand out?
Strong communications, personable and stakeholder management skillsComputer literacy, including intermediate skills in MS Excel, Outlook & Word
Good negotiation skills and ability to influence positive outcomes
Self-motivation and organisational skills essential
Ability to plan and work independently and prioritise workloads
Strong people management skills.
Marsh is the worlds leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people.
With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit (link removed), follow us on LinkedIn and Twitter.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.
Marsh is proud to be an accreditedFamily Friendly Workplace (link removed),and aWork 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search Marsh under endorsed employers.Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.