Product Manager (Technology-Hybrid) - Pleasanton - ref. o46095415

About Blackhawk Network:

Learn more at BHN.com.

Overview:

• Own the market validation and go to market activities for API Products.
• End-to-end management of APIs, championing a top-tier API portal, and crafting comprehensive documentation.
• Build and maintain developer relations, align platform capabilities with the company vision, and ensure financial understanding.

• Proven track record in iterative product development, effective communication, problem-solving, and leadership through influence.
• Solid understanding of relevant technology, cloud solutions, programming languages, and experience with product design and architectures.

• Drive product strategy with a proven track record and a focus on business process automation.
• Manage concept to launch, collaborating with internal experts, clients, technical program managers, and engineers.

• Strategically and tactically own product development for Blackhawk’s Core Platform Services, across multiple product lines – Physical Commerce, Digital Commerce, Incentives etc.

Responsibilities:

• Transform product strategy into well-articulated business requirements. Use qualitative and quantitative data to inform product direction.
• Align platform capabilities with the larger company vision.
• Deep understanding of API development, modern integration methods, and best practices. Processing platforms experience is a plus.
• Own the end-to-end lifecycle of the Core platform APIs. Focus on ease of understanding and integration.
• Champion the development of a state-of-the-art API developer portal, exceeding industry standards.
• Develop comprehensive guides and documentation for seamless API integration.
• Build and maintain strong relationships with the developer community. Gather feedback to ensure their needs are met.
• Engage closely with adjacent and cross-functional teams. Ability and willingness to work with globally distributed teams and partners.
• Leadership through influence. Motivating cross-functional product development teams through meaningful roadmaps to success.
• Conduct usability studies to identify opportunities. Drive improvements and refinements.
• Define and ship products iteratively in an agile environment.

Qualifications:

• BS in Computer Science, Engineering, or related field; MBA is a plus.
• 5+ years of relevant experience in Enterprise, Business APIs, Platforms and Processing systems.
• Proven experience managing end-to-end product and platform launches using Scrum/Agile methodologies.
• Experience in market analysis and business case development, solution design.
• Positive attitude and collaborative approach to problem-solving.
• Excellent written and spoken communication, including experience in communicating to senior leadership.
• Fantastic problem-solving skills, analytical horsepower, and attention to detail.
• Solid understanding of relevant technology, APIs, cloud solutions, and programming languages.
• Strong product design skills, focusing on technical API and user interface design.
• Strong organizational and analytical skills with a solid technical background.
• Understanding of the Prepaid/Gift Cards/Payments space is a plus.
• Experience with cloud computing, service-oriented architecture, microservices, and event-driven architecture is a plus.

Benefits:

Salary Range for California Residents Only: $133,920.00 to $156,340.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout the year, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

EEO Statement:

Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.