[ref. w10257800] Desktop Support Analyst
Robert Half Memphis
Advising staff on appropriate procedures for directing their IT-related queries and recommendations.
- Receiving and documenting requests for support.
- Deciding on the most suitable ways of providing aid.
- Delivering IT and related assistance upon request, or as you deem suitable.
- Configuring new desktops, routers, modems, and similar devices.
- Performing routine inspections and upkeep of existing installations.
- Experience as a desktop support technician or equivalent.
- Familiarity with all TeamViewer functions.
- Capabilities needed to deliver in-person and remote IT aid.
- Fantastic installation, diagnostic, upgrade, and restoration abilities.
- Excellent vertical and lateral thinking.
- Superb time management skills.
- Clear written and verbal communication.
Robert HalfCordova (TN), 17 mi from Memphis
Responsibilities:
• Provide technical support and assistance to end-users via phone, email, and in-person
• Troubleshoot and resolve hardware, software, and network-related issues for desktops, laptops, printers, and other peripheral devices...
Memphis
Purpose and Scope:
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