Food Runner | Full-Time | Peak Restaurant by Rhubarb

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:

The Food Runner is responsible for delivering food orders from the kitchen to the guest's table efficiently and accurately and acting as a liaison between the front and back of house to ensure effective communication.

This role pays an hourly rate of $10.65 plus tips.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until December 31, 2024.

About the Venue:

Peak is a premium restaurant located on the 101st floor of 30 Hudson Yards, in a State-of-the-Art building with panoramic views and situated above Edge, the highest outdoor observation deck in the city. A luxurious destination with breath-taking views of lower New York City.

Responsibilities:

• Delivers food from the kitchen to the guest's tables rapidly and accurately.
• Runs completed dishes to guests without auctioning off food items at table.
• Describe various food dishes to customers.
• Maintains a working knowledge of full food and drink menu.
• Checks with guests during dining experience to confirm satisfaction, as needed.
• Acts as the contact point between Front and Back of house staff.
• Acts as support to bus servers, when possible.
• Keeps all service and table areas clean, organized and stocked.
• Ensures all tables and chairs are steady and sturdy.
• Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact, respectable conversation and smiling.
• Practice highest regards for safety within all areas and with all materials.
• Follow and adhere to all standards set forth by the Board of Health.
• Performs other related activities as assigned by management.

Qualifications:

• Deliver timely and courteous service to guests in adherence to our company policies and procedures.
• Ability to speak, understand, read and write in English.
• Must have basic math skills.
• Maintain friendly, helpful and positive attitude at all times.
• Strong customer service background.
• Ability to have an outgoing, friendly disposition for guest relations.
• Working knowledge of the full menu, including recipe details.
• Adherence to company, state, and county sanitation standards.
• Strict adherence to posted schedule and clock in / out at times.
• Attendance to company meetings and training seminars as required.
• Responsible for training and developing new employees to Peak Restaurant standards of service.
• Adherence to company uniform and grooming policies.
• Perform all other related and compatible duties as assigned by management.
• Adhere to all HR policies and procedures.

• 1-2 years experience as a Food Runner in a similar caliber establishment is preferred
• A high school education is required

• Ability to lift 50+ pounds on a regular basis.
• Ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day.
• Mobility and manual dexterity appropriate to staff in the Food Runner position.

Strengthened by our Differences. United to Make a Difference:

Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.