[ref. f19375801] Administrative Coordinator

Position summary: The Administrative Coordinator is responsible for supporting the day-to-day functions of the company. This role involves coordinating various administrative tasks, vendor communications, and ensuring that operational processes run smoothly and efficiently.

Essential duties and responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Essential duties include the following. Other duties may be assigned as needed

Functions:

• Create and manage administrative documents for Vendor Sourcing & Compliance department
• Assist in generating NJS Quotes
• Send NJS confirmations, per operating procedure
• Manage DocuSign by sending all operations documents for signature and checking status
• Create and send monthly IC invoice reminder email via Emfluence
• Assist with following up with ICs on missing invoices in advance of IC pay day
• Send IC communications regarding credits and holds
• Create and send Contract for Services to ICs for new starts and additional account changes
• Manage IC certificate of insurance compliance per standard operating procedure
• Support with booking IC Walkthroughs
• Assist with sourcing client supplies and consumable items
• Coordinate with Account Managers on logistics for large projects, as needed
• Process lost business per standard operating procedure
• Manage client reference program
• Generate and mail price increase letters as needed
• Attend "A" account Sales/ops walkthroughs, as needed
• Assist with pulling reports to support company initiatives
• Update client scope of services and investment summaries as needed
• Support with client engagement and retention tools
• Track and confirm results of NJS leads from sales to ops
• Assist in the development and implementation of operational policies and procedures.
• Support initiatives of business administration department
• Act as back-up to Sales & Marketing Coordinator and Office Coordinator

Requirements

Skills and abilities required:

• Ability to use excellent judgement, always handle confidential materials and display a professional demeanor
• Ability to plan, organize and prioritize work duties and responsibilities
• Ability to meet all deadlines
• Ability to speak, write and read English fluently
• Ability to accurately add, subtract, multiply, and divide in all units of measure
• Ability to accurately calculate rate, ratio, percent and margin
• Willingness to give and receive constructive criticism
• Ability to work well with a variety of personality types in a fast-paced environment and frequently perform variety of tasks involving different aptitudes, technologies, and procedures.
• Must present in a professional manner
• Excellent written and verbal communication skills

• 3 weeks of paid time off
• 8 paid holidays
• 1 volunteer day off
• medical, dental, vision
• 401k with company match