Senior Director of Culinary Services

Job Description:

The Culinary Services Leader designs programs and standards necessary to deliver a best-in-class dining experience while meeting all state and federal mandates. The role also involves continuous innovation and re-evaluation of community-specific dining venues and programs to keep the company on the leading edge of current trends and best practices within the senior living and hospitality industry.

• Oversee and direct the activities of the Home Office Culinary Services Team, including all Subject Matter Experts (SMEs), and dining specialists for all Kisco brands and operating models.
• Develop and ensure the implementation of standard operational procedures for dining areas and kitchens to deliver exceptional resident and guest experiences.
• Conduct operational reviews at all communities annually to ensure adherence to standards and identify areas for improvement.
• Utilize monthly Key Performance Indicators to determine cost management needs, revenue opportunities, and leverage best practices.
• Develop and implement wait staff training programs.
• Train community leadership and staff on core dining programs and standards.
• Support the development of new menus, menu cycles, and signature recipes.
• Integrate The Art of Living Well℠ and Life Enrichment into dining programs to promote the dimensions of wellness and balanced nutrition.
• Review resident satisfaction with dining programs across all communities.
• Collaborate with Executive Directors to develop action plans to improve satisfaction, sharing best practices organization-wide.
• Support menu customization for residents with special dietary requirements, such as caloric count, gluten-free options, and sodium restrictions.
• Support the dining services budgeting process for all communities.
• Develop and ensure implementation of food service programs to meet/exceed annual dining services operating expenses and revenue goals.
• Support revenue creation through alternate dining options, a la carte menus, point of sale, and catering.
• Manage group purchasing efforts and vendor relationships with dining services.
• Support required state and federal guidelines for diets, weight management, and healthy eating.
• Establish, ensure implementation, and revise policies, procedures, and performance standards as required.
• Assist in planning and opening new communities.
• Aid Executive Directors in sourcing, selecting, and onboarding dining services management staff, and support dining service staff hiring as needed.
• Support sustainability, remodeling, and renovation processes for dining and culinary areas to achieve sales, revenue, and satisfaction goals.
• Create recognition opportunities for promotion, publicity, and branding, such as Chef competitions and Signature Recipe Books.
• Plan and execute a National Culinary Directors conference as outlined in our annual budget planning for all communities.
• Other duties as assigned
• Interface with Executive Directors, Community Management Team members and Home Office associates to meet their current need and/or request.
• Interface, negotiate, network and build a solid working and mutually beneficial rapport with Home Office associates, building staff and outside vendors.
• Set priorities and procedures by planning ahead and proactively gathering relevant information.
• Communicate effectively and articulately with all levels of the organization to include interpersonal skills and behaviors conducive to a team-oriented environment.
• Independently compose correspondence, reports, memoranda and other written materials.
• Demonstrate a flexible attitude and the ability to manage multiple priorities and shifting demands.
• Think analytically; intercept and resolve problems, show attention to detail.

• Be a great team player
• College degree required. A Culinary or Hospitality Degree preferred.
• Certified Dietary Manager (CDM) and/or Certified Executive Chef (CEC) a plus.
• Must have a minimum 7 years of experience in dining services management. Regional experience strongly preferred.
• Experience in senior living management preferred.
• Serv-Safe certified or similar knowledge and certification for sanitation.
• Knowledge of HAACP policies and procedures.
• Training experience highly desirable.
• Excellent knowledge of computers and must have knowledge of Microsoft Office. Must have thorough knowledge of all aspects

• Must have good verbal and written communication skills
• The ability to lead and influence others.
• Approaches all encounters with residents and associates in a friendly, service-oriented manner.

• Competitive pay: $145,000/Yr-$155,000/Yr depending on experience
• Healthcare Benefits including Vision & Dental
• Matching 401k
• Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.

• Kisco Senior Living is an Equal Opportunity Employer