Receptionist - New York - ref. i539223
Firstsource Advantage LLC is now hiring a Receptionist
Basic Purpose and Function:
Responsible for the administrative duties of the front reception area; to serve as the first representative of the company to visitors, applicants, and vendors; and to assist the Human Resources department with daily responsibilities.
Specific Duties and Responsibilities:
Answers all incoming phone calls in a cheerful and professional manner and directs calls to the appropriate staff.
Greets guests, vendors, applicants, and clients in a cheerful and professional manner.
Maintains security by following Firstsource procedures; monitors logbook; issues visitor badges.
Handles incoming/outgoing mail and overnight packages; distributes packages to appropriate employees.
Responsible for training badge distribution to New Hires on start dates.
Maintains supply inventory, places supply orders.
Updates leadership team phone lists; distributes accordingly.
Assist in building and executing employee engagement and appreciation initiatives
Assist in the completion of new hire folders
Assist with terminated employees files (termination letter, I-9s, medical file etc.)
Assist in the maintenance of filing for confidential personnel files
Arranges and orders lunches for visitors, clients, management. Assists in setting up conference room if required.
Professionally communicates announcements via paging system.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Assists other support departments, if need be, completes additional projects and tasks as assigned
Other duties as assigned or needed by administration and management
Minimum Qualifications:
High school graduate or equivalent
6 months - 1 year customer service experience
Professional, courteous, and friendly demeanor
Excellent verbal and written communication skills: ability to communicate effectively and professionally to internal staff of all levels, vendors, visitors, and clients.
Proficient in Microsoft Word, Excel, Internet, Email
Detail oriented and good organizational skills
Ability to work with minimum supervision
Ability to work independently on assigned tasks as well as to accept direction on any given assignments
Ability to handle and prioritize multiple tasks simultaneously
205 Bryant Woods South, Amherst NY 14228