Office Manager - Hoboken

MUST be fluent in English and SPanish

Responsibilities:

• Oversee the functioning of office operations and administrative systems
• Respond to inbound calls, providing excellent customer service
• Swiftly and accurately process customer applications
• Implement and oversee the use of accounting software systems for optimal efficiency
• Use QuickBooks for financial management and reporting
• Maintain detailed and accurate customer credit records
• Utilize CRM tools to manage and analyze customer interactions and data
• Handle inquiries and complaints from customers professionally and promptly
• Monitor customer accounts and take necessary actions when required
• Utilize Concur and Dentrix Dental S for specific administrative functions.
• Proven experience as an Office Manager or similar administrative role
• Proficiency in answering inbound calls, ensuring customer queries are addressed efficiently
• Strong knowledge and experience using QuickBooks for financial management
• Demonstrable skills in various administrative office tasks such as filing, setting up appointments, and managing office supplies
• Excellent organizational and multitasking abilities
• Ability to work independently and make decisions under minimal supervision
• Exceptional communication and interpersonal skills for liaising with staff and clients
• Detail-oriented with strong problem-solving skills
• High school diploma; additional qualifications in Office Administration are a plus.