Remote Administrative Operations Receptionist
Job Description: Req ID: 10289-1
Title: ReceptionistJob Family: Admin/Operations
Bill Rate: XX25-$29
Hours: M-F 8-5
Remote/Hybrid/In-Person: In-Person
Location: Marietta, GA
Assignment Duration: 4 Months
Potential to convert to FTE, If so, what rate: Yes, lots of growth opportunity for this role! This is an opportunity for someone who is looking to become a FT CBRE employee and grow with in the company.
Important Notes:HM has attempted to fill this role with their internal recruiting team and has not found any luck. Please see the main take aways from past sourcing below.
HM is not looking for: Large gaps in employment
Overly qualified candidatesSomeone who has never has a professional role (ie only retail or fast food jobs)
Someone who is only looking for a temp role (ie someone who is in college and will be looking for a role in their degrees skill set)
Resource's typical working day:Very minimal incoming calls. This candidate will spend the majority of their day greeting individuals coming in, and escorting them to their needed location. The building will be going through construction so there will be lots of vendors that will be moving through the building.
This is not a role where the candidate will be sitting at a desk all day they will need to be on their feet!
Business Professional Dress is Required
Years of Experience needed: 1-2 years of experience in a receptionist, hospitality, or professional setting is required. HM is looking for top candidates to have 3 Years of experience.
Level of Education: H.S Diploma RequiredSystems/Software proficiencies: Microsoft Office Suite
Certifications/Licenses: n/a
Top 5 Must have Skills: Professional demeanor and appearance, strong communication skills, dedicated, dependable, and fast learner.
Top Nice to have Skills: Bi-lingual
Interview Process: 1-2 interviews (1 virtual and 1 onsite)
Work Equipment Issued: n/a
HS Diploma or GED required. Prior Front Desk, Concierge, customer service or other hospitality experience preferred. Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service orientation. Ability to calculate simple figures such as percentages.
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. Intermediate skills with Microsoft Office Suite. Ability to work flexible work schedules based on office needs.
Provides administrative support to a department or office location. Provides support for reception and guest services, mail services, phone, meeting rooms and location services. Receives and directs incoming calls to appropriate personnel and voicemail.
Greets and announces clients, applicants and visitors. Follows security procedures for recording guests, suppliers and other visitors. Arranges escorts as needed. Issues visitor passes and validates parking. Assists with scheduling and preparing meeting and conference rooms.
Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Coordinates catering for meeting and events.
May negotiate pricing and menus. Secures approvals for catering expenses and reviews invoices to arrange billing to appropriate department or business unit. Performs general clerical duties associated with distributing office faxes, packages and mail as required.
Uses tracking systems to record inbound and outbound courier, freight and mail. Meters mail. Arranges messenger service as needed. Follows location security procedures for screening inbound deliveries. Orders office supplies and other common use items for the location, such as caf supplies, equipment toner, printer paper, freight and shipping supplies etc.
Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Maintains records and logs of service requests and tracks their status.
Maintains a file of services including transportation sources, accommodations, and referral contacts. May arrange convenience/hospitality services for guests such as transportation, tickets, reservations, etc. Performs other duties as assigned. No formal supervisory responsibilities in this position.
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Additional Sills: