Systems Engineer

Location : Address: 27000 Evergreen

Location : City: Lathrup Village

Location : Postal Code: 48076

Responsibilities:

SUMMARY:

• Systems Engineers are responsible for implementing, managing, and maintaining servers (physical and virtual) and storage in the enterprise environment. They are expected to have in depth operating system, virtualization, and optimization experience. We are looking for a Windows centric engineer with a solid background in Microsoft products utilizing current versions of Windows Server, Exchange, SQL Server. The ideal candidate would also have experience in VMware administration and concepts, and strong experience in Office365 and Intune policy creation, management, and administration

• Extensive experience with managing assets using Microsoft Intune. This would include a thorough knowledge of policy creation and implementation for desktops, laptops, and smartphones.
• Complete understanding and extensive experience managing Microsoft365 deployments from the admin console. This engineer will take primary responsibility for Microsoft365 related tasks.
• Manage and maintain Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
• Troubleshoot and resolve issues related to Microsoft 365 services.
• Implement new features and updates in the Microsoft 365 environment.
• Ensure the security and compliance of the Microsoft 365 environment.
• Install, configure, troubleshoot and maintain servers (physical and virtual) and software on the local area (LAN) and storage area networks (SAN).
• Exposure to and understanding of storage area networks and their implementation in a virtualized environment.
• Deploy, and maintain a viable virtualization host platform that can serve the vast majority (90% or higher) of servers used by Michigan First. Ensure that Disaster Recovery options part of the architecture.
• Ensure adequate performance of systems serving applications to end users and make recommendations for optimization when necessary.
• Update and maintain team and project documentation (e.g., implementation/configuration checklists, diagrams, disaster recovery plans), storage areas, and supplies.
• Follow established incident, problem resolution, and Change Management procedures ensuring that System Administrators are aware of system deployments of changes that would impact backups or monitoring.
• Must be willing to perform On Call responsibilities after hours and on weekends as part of an on call support team.
• Must successfully complete all assigned projects in a timely manner, keeping IT leadership informed of status and roadblocks.
• Work with IT leadership and fellow team members to identify opportunities for task automation, process improvement and cost savings.
• Performs other projects and responsibilities as assigned.

Qualifications:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree or equivalent in Computer Science or technical certificate plus five or more years of related experience and/or training.
• Must have extensive Microsoft365 management experience.
• Exposure and some experience with VMware
• Certification as an MCTS, or MCSE/MCITP.
• Knowledge of ITIL Foundation a plus.
• Solid knowledge of Active Directory, Group Policy, TCP/IP and DNS.
• Solid understanding of desktop, laptop/mobile and server technologies and how they interact.
• Solid knowledge and experience with Windows 11 & Windows Server 2016 and up including installation and support.
• Solid Microsoft Exchange support and administration experience for a currently supported version of Exchange.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and professional demeanor; ability to interact at all levels within our organization, in a team-based environment and with the general public.
• Effectively present information in one-on-one and small group situations to team members and leaders of the organization.
• Ability to handle multiple tasks concurrently as well as the ability to prioritize various tasks and deadlines.
• Must be able to apply problem solving recommendations that produce satisfactory results, focus on effectiveness, be organized, flexible, and self–directed and demonstrate a sense of urgency when appropriate.

Who We Are:

Michigan First Credit Union was founded more than 90 years ago by educators and now delivers world-class service to more than 165,000+ members at our branches throughout Michigan, and we’re growing! We offer financial solutions for every life stage and seek to positively transform our members’ lives through personalized service that meets their unique needs.

Simply put, Michigan First Credit Union’s sole mission is to provide the highest quality member experience. Working here, you’ll get to participate in a strong culture centered around service, professionalism, and growth.

Michigan First highlights:

• 500 team members
• 30 locations spanning the Lansing area, Grand Rapids and Metro Detroit.
• Industry leader in community support and charitable giving through the Michigan First Foundation
• Member Services Call Center operates 24/7/365
• Over $1.5 Billion in assets

Awards Michigan First Credit Union has been the proud recipient of:

• 2023 Best & Brightest in the Nation
• 2023 Best & Brightest in Metro Detroit
• 2023 Best & Brightest in West Michigan
• 2023 Best Credit Unions to Work For
• 2023 Best Places to Work in Southeast Michigan
• 2023 Channel 4
• Vote for the Best
• Mortgage Lenders (1st Place)
• 2023 Channel 4
• Vote for the Best
• Credit Unions (3rd Place)
• 2023 Detroit Free Press Top Workplaces
• 2023 Michigan Veterans Affairs Agency
• Certified Veteran Friendly Employer
• Bronze Level
• 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)

Benefits and perks of joining our award-winning team include:

• Very competitive pay
• Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
• 401(k) - 100% match up to 5% deferral
• Tuition reimbursement for both Undergraduate and Graduate degree program
• Access to a complimentary concierge service that assists with nearly any item on your to-do list
• Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
• Wellness initiatives and events throughout the year to help team members stay healthy
• Loan discounts for certain secured and unsecured loans and mortgages
• Opportunities for pay increases, incentives and profit-sharing, based on performance
• Onsite subsidized top notch Cafe 26 for team members' use
• Onsite bowling center

Michigan First Credit Union is an Equal Opportunity Employer.