Operations Specialist - Randstad - ref. p50068923
Randstad's cliejnt, a large bank/finanical institution is hiring for a Retirment onboarding specialist. This is a new and exciting opportunity to work for a prestigious organization. If you have excellent organization skills, able to assited escalated issues and previous banking experience, please consider applying to this role!
salary: $22.28 - $22.29 per hourshift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities- The Retirement Onboarding and Operations teams within Wealth Management Operations provide onboarding, plan maintenance and operational support for Institutional and Personal Retirement clients for product lines offered through Retirement & Personal Wealth Solutions (RPWS).
- This position within the Health Benefit Solutions (HBS) Operations team is responsible for the support of various day-to-day resolution of escalated client issues and oversight of various HBS processes.
- Listed below are a listing of several of the various processes in which the Operations Analyst would be responsible:
- Responsible for supporting the day-to-day resolution of complex client problems and escalated issues.
- Ensure all customer inquiries and complaints are resolved within corporate policy guidelines and SLAs.
- Responsible to stay abreast of new product developments, process enhancements impacting HBS products and services.Assist with regulatory and audit assessments as required.
- Documentation of Operations
- Appointment Scheduling
- Written Communication
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.