Residential Electrical Service Manager
Overview:
You’re an experienced manager with a talent for organization and a heart for people!
How would you like to be our Residential Electrical Manager?
Your Role
Are you a superintendent managing a group of electricians? You’re exactly who we’re looking for to manage our growing electrical department!
As Electrical Manager:
- You’ll manage our electrical service technicians. This team is in homes every day solving problems for customers! You wanna make sure they’re getting the training and attention they need to do their best work.
- You’ll manage schedules, performance, and work standards. We believe in doing things the right way, even if it’s not the easy way. You’ll be making sure our electrical team is holding to the Morris-Jenkins standards!
- You’ll work across departments to get things done. Whether you’re trying to get calls booked, get electricians dispatched out to the right homes, or just trying to get the customer taken care of, you’ll jump in to make sure things are getting done. In the end, the most important thing is that you make it easy for customers to get the electrical services they need!
- You’ll guide a team, lead meetings, and develop a department culture. Our electrical department is still in its early stages, and this is a new position. You’ll be developing the culture of this team into something we can all be proud of!
Responsibilities:
Some Highlights of the Job- Earn $80-150k a year!
- Because this team is new, you’ll be able to mold the department yourself! If you enjoy leading and developing people/teams, this is the job for you.
- Morris-Jenkins was voted Top Workplace in the USA for 2023 and 2024!
- You’re looking for an opportunity to lead. You’re good at coaching and developing people professionally. You know how to give constructive feedback in a way that’s encouraging!
- You’re patient and great at explaining things. No matter if it’s a team meeting or a one-on-one chat with one of the electricians, you want nothing more than to help your team succeed!
- You’re not afraid to get in front of a big room of people. You’ll be in charge of the weekly meetings, as well as keeping other teams updated on your team (what they need, how they’re performing, etc.).
- You want the best for customers. In this field, people who call us for help are scared and stressed about something in their home. Sometimes, there will be miscommunications between customers and our electricians, and you’ll have to step in to make sure things are taken care of the right way.
- You believe in efficiency. If processes could be made simpler with less wasted material, time, and money, you’re gonna strive for that! But you don’t believe in taking shortcuts—you know it’s better to do things the right way, not the easy way.
- - You have hands-on residential electrical experience and a deep understanding of what it takes to troubleshoot, repair, and install electrical systems in homes.
Qualifications:
The people at Morris-Jenkins are so happy here, they even voted us for the Charlotte Observer’s “Top Workplace” award year after year. We have HUGE company breakfasts, fiestas, contests, and more!
Submit your application online today!
Morris-Jenkins is located in Charlotte, North Carolina. We proudly serve the following cities: Ballantyne, Belmont, Charlotte, Clover, Concord, Cornelius, Davidson, Denver, Fort Mill, Gastonia, Huntersville, Indian Trail, Kannapolis, Lake Norman, Matthews, Mint Hill, Monroe, Mooresville, Mount Holly, Pineville, Rock Hill, and Waxhaw.Charlotte is located in Mecklenburg County, but Morris-Jenkins also services Gaston county, Cabarrus county, Rowan county, Union county, Iredell county, and York county (South Carolina).
The Super-Fun HR Stuff
Minimum Qualifications:
- At least five years of operations management experience
- Exceptional customer service skills
- Ability to devise creative solutions, exercise independent judgment, and make appropriate decisions
- Keen ability to work accurately, efficiently, and manage multiple tasks
- Committed adherence and enforcement of the company’s core values and core purpose
- Basic computer skills
- Strong mechanical aptitude
- Excellent oral and written communication, interpersonal, and presentation skills
- Ability to fluently speak, read, and write in the English language
- Valid local driver’s license with acceptable driving record
- Acceptable criminal background record
- Abstinence from drugs with clean drug screening results
- Reliable and punctual attendance
Preferred Qualifications:
- Eight years of operations management experience
- Prior management experience successfully leading and overseeing a team of 50+ direct/indirect reports
- NC and SC Licensed Electrician
Essential Job Functions per the ADA
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Physical Demands: While performing the duties of this job the employee is infrequently required to stand, walk, kneel, climb, bend, stoop, balance, crouch, sit for extended amounts of time. The employee is also required to use hands to finger or feel objects, tools and controls; reach with hands and arms; talk, see and speak.The employee must infrequently lift one’s own bodyweight to climb up attic scuttle holes and be able to crawl through tight crawl spaces. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment: The duties of this job are performed typically in a comfortable office environment, but infrequently in extreme hot, cold, and wet/humid weather conditions and in confined/close spaces, i.e. residential home crawl spaces and attics.Infrequent exposure to factors such as toxic fumes, caustic chemicals, loud noise, UV light, and other hazards may be required, which may cause noticeable
discomfort or a moderate risk of accident or illness. This job requires the use of personal protective equipment (PPE) as directed by company policy.
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.