HR Specialist - Robert Half

The HR Specialist will serve as a crucial link between our store managers and the HR department, handling queries and ensuring smooth operation of HR processes.

Responsibilities:

• Troubleshoot issues with the Applicant Tracking System and Workday platform
• Assist with the hiring process, focusing on managerial roles and up
• Provide customer service to store managers, addressing their HR-related questions and concerns
• Facilitate effective communication between field talent acquisition and HRIS team
• Handle a high volume of calls, maintaining a helpful and positive demeanor
• Assist in training of the HRIS team, sharing insights from common queries
• Collaborate with the HRIS team on system improvements and updates based on user feedback
• Ensure accurate records are maintained for all HR processes
• Assist in the development and updating of HR-related FAQs
• Participate in the continuous improvement of HR processes and procedures. • Possess a Bachelor's degree in Human Resources, Business Administration, or related field
• Proven experience in a retail HR role
• Proficiency in using HR software, specifically Workday and Applicant Track System
• Excellent customer service skills with a customer-focused attitude
• Strong communication and interpersonal skills
• Solid understanding of labor laws and disciplinary procedures
• Outstanding organizational and time-management abilities
• Ability to handle data with confidentiality
• Strong decision-making and problem-solving skills
• Proven experience in conducting HR metrics
• Demonstrable experience with HRMS/HRIS
• Proficient in MS Office applications
• Excellent leadership abilities
• Ability to develop and implement HR strategies that align with the business plan
• Experience in managing all phases of the recruitment and hiring process.
• Familiarity with social media recruiting.
• Understanding of HR best practices and current regulations.
• Sound judgment and problem-solving skills.
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
• Strong written and oral communication skills.
• Ability to present ideas in user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Superior analytical, evaluative, and problem-solving abilities.
• Exceptional service orientation.
• Ability to motivate in a team-oriented, collaborative environment.