Kansas City - Director
Robert Half Kansas City
We are in search of a Director with extensive managerial skills in the IT sector to join our team. This role primarily focuses on overseeing a small IT team and collaborating efficiently with a local Managed Service Provider (MSP) to cater to our IT requirements.
This role offers a contract to permanent employment opportunity.
Responsibilities:- Delegating tasks effectively to ensure smooth workflow within the IT team.
- Overseeing the implementation of hosted case management systems (OCM).
- Demonstrating strong leadership skills to guide the IT team.
- Collaborating closely with a local MSP to address our IT needs.
- Managing the M365 environment experience, including Active Directory and Azure.
- Handling projects related to SharePoint, assisting the MSP in this domain.
- Ensuring familiarity with VOIP phone systems and their efficient functioning.
- Sourcing Internet Service Providers for new office locations.
- Coordinating with vendors on contractor hardware locations and cabling.
- Managing databases and laptops, including updates to Windows 11 where required.
- Working on basic support tickets using the FreshWorks ticketing system. • Proven expertise in Cisco Technologies
- Proficiency in Cloud Technologies
- Strong knowledge in Customer Relationship Management (CRM)
- Experience with ERP - Enterprise Resource Planning
- Familiarity with various ERP Solutions
- Demonstrable skills in Backup Technologies
- Understanding of Computer Hardware
- Experience in handling Contracts
- Proven track record in Deployments
- Ability to provide Deskside Support
EcruitKansas City
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