Customer Service I
Customer Service Rep-
Pay **** per hour
NO jumpy resumes/short term assignments. Candidates will be rejected.
Excellent communication skills
Local Candidates to Lisle, hybrid work 2-3 days in the office and rest from home but have to be able to be in the office/local .
last until the end of August however could be extended.
In-person interviews ONLY for this group. If a candidate can't come in for an in-person.. please don't submit.
Maintains direct contact with customers before and/or after the sale. Supports sales team by developing and maintaining positive customer relations (CRM) with clients/customers, which can substantially affect service and/or product revenue(s).Works with various departments to meet maintenance services sales goals. Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management. Focus of work may be in pre-sale or post-sales or both.
As a level in the Professional Track, work is accomplished through independent contributions or project work requiring advanced subject area knowledge and decision-making skills.
Applies company policies and standard practices/procedures to perform routine and structured work assignments or to resolve routine issues or problems of limited scope. Has limited to no discretion to vary from established procedures. Builds stable working relationships inside of the organization.
Works under general to close supervision receiving instruction, guidance and direction.
Basic Requirements: (Minimum Experience) Bachelor's degree and no experience
OR
At least 2 years of customer service experience
About us:DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.