Director of People & Culture

Director of People & Culture

Rate of Pay: Salary

THIS JOB IS LOCATED IN KANANASKIS, AB.

Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699

Join the Marriott family today!

Reports to: Resort General Manager

In short: take the Core Values out into the operation and bring them to life. We commit to giving you the authority and resources required to succeed; achieving excellence is up to you.

Key Focuses

Strategic Planning and Alignment:

• Develops and implements People & Culture (P&C) strategies that are aligned with the company’s overall business goals, collaborating closely with the wider Executive team as a business partner
• Conducts a thorough assessment of needs and deploys strategies and tactics by setting priorities and securing the required resources
• Emphasizes talent acquisition, retention, development, and succession planning to support the Resort's long-term success

Leadership and Employee Relations:

• Leads the P&C initiatives across the Resort, providing guidance and support to leaders at all levels to foster a culture of trust, honesty, respect, and gratitude
• Actively engages with the Resort General Manager and other leaders to handle employee issues, conflicts, and disciplinary actions, ensuring alignment with the organization's Core Values
• Coaches and supports leaders to ensure they have the tools and knowledge to handle employee concerns proactively, preventing conflicts from escalating

Recruitment and Selection:

• Oversees the recruitment and selection strategy for the Resort, ensuring all pipelines are active and working in collaboration with Corporate P&C to maximize recruitment efforts
• Manages the onboarding process to ensure a positive first impression and successful integration of new employees into the Resort's culture

Compensation, Benefits, and Compliance:

• Collaborates with senior operational and human resource leaders to design and implement total compensation packages, including recognition and incentive programs tailored to the Resort's needs
• Ensures that compensation structures, salary reviews, and benefits programs are competitive and in line with market trends, with a focus on work-life balance
• Ensures Resort people practices are compliant with legal requirements and organizational values, managing the risk of litigation and conflict

Training and Development:

• Identifies training gaps and collaborates with Corporate P&C to develop and deliver resort-wide training programs that align with the Resort’s specific operational needs
• Works with Resort leadership to integrate training and development as a central component of the Resort's strategy to drive efficiency and achieve desired results

Health, Safety, and Wellness:

• Leads the implementation of health, safety, and wellness policies and procedures within the Resort, ensuring compliance through training, monitoring, and proactive safeguarding measures
• Manages the employee residence experience, focusing on the health, safety, and comfort of employees residing in Resort-provided accommodations

Internal Communication and Collaboration:

• Works with the Resort leadership team to build effective internal communication channels that resonate with all employees, ensuring alignment with Corporate P&C initiatives
• Connects meaningfully with employees, ensuring promises are kept and fostering a collaborative work environment.

Metrics and Analytics:

• Utilizes data to assess P&C performance against agreed KPIs, ensuring that the Resort division meets its people-related goals
• Monitors labour budgets and residence allocations of all departments within the Resort, working with leaders to address inefficiencies and optimize resource allocation

Visibility and Accessibility:

• Maintains a visible and accessible presence throughout the Resort, building strong working relationships and being perceived as a trusted partner in problem-solving.
• Executes assigned deliverables with minimal follow-up required, ensuring timeliness, scope, and quality in all P&C initiatives

Personal and Professional Conduct:

• Demonstrates behaviours and communication that support all five of the organization's core values (Family, Honesty, Industry, Quality, Winning) serving as a role model for all Resort employees

• Passionate about building cultures of Service Excellence with strong emotional intelligence
• Advocate for the employee experience
• 10 years of Human Resource experience with time spent in premium or luxury hotels environments
• Strong knowledge of employment laws and regulations
• Excellent communication, leadership, and problem-solving skills
• Strong collaboration skills, ability to work cross functionally and across wider organization
• Bachelor’s degree in Human Resources, Business Administration, or related field
• Preferred that the candidate is knowledgeable about the Canadian Rockies mountain culture, interested in local recreation, history or environment

Working Conditions

This is a fast-paced working environment with high levels of interaction with employees and other stakeholders. The Director of People & Culture will spend a lot of time on their feet, multitasking competing priorities, effectively leading employees, solving problems and fostering a culture of service excellence.

Amazing Perks:

• Personal days: 5 per year after 90 days of continued full-time employment
• Food and Beverage discounts at ALL 6 of our dining outlets
• Growth and development opportunities, both personal and professional
• Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
• One meal per day in our employee cafeteria (taxable benefit)
• Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
• Shuttle access to Calgary and Canmore
• Health and Wellness benefits (some restrictions may apply)
• Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
• Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
• Discounted access to our Nordic Spa
• Discounted Ski Pass and Golf rates*
• Kananaskis Parks Pass*

Apply now or visit us to learn more information at www.livetheadventure.ab.ca

Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699

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