Accounts Receivable and Collections Manager - Wilmington

Schedule: Monday thru Friday 8:00 to 5:00pm

The Credit Manager will work within our Finance Department and oversee the Accounts Receivable and Collections Team (4 employees).

• Manage all aspects of credit, collection, accounts receivable and cash applications
• Provide leadership and training to team of direct reports to help achieve individual, department and company goals
• Continuously develop, implement and improve companywide credit policies, procedures and department processes
• Actively contribute to company leadership team by publishing KPIs and participating in strategic meetings
• Effectively communicate with sales, operations and account managers; develop and maintain positive relationships with customers
• Perform credit checks on potential customers to determine creditworthiness and mitigate risk
• Process credit applications and open new accounts for businesses and individual consumers
• Routinely monitor and update credit limits and terms
• Resolve escalated customer issues and ensure all commitments to customers are met
• Ensure customer payments are correctly applied and all billing and cylinder issues are corrected and resolved
• Accurately code and maintain proper tax exemption status for applicable customers in five states
• File bankruptcy claims; manage bad debt; place customers for collection with third party collection agency