Service Desk Analyst - Onsite/Hybrid

apartmentmsysinc placePontiac calendar_month 
Title: Service Desk Analyst - Onsite/Hybrid
Location: Pontiac, MI, USA
Length: Long term

Restriction: W2 or C2C

Description:

*** Webcam interview *** Long term project initial PO for 1 year with multiyear extensions *** *** Onsite/Hybrid ***

Service Desk Analyst:

Assists user community with the documentation and resolution of requests for service that originate (via phone, email and online) with the Oakland County IT Service Desk. Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution.

ITIL certification preferred. Additional Service Center responsibilities duties as required. The assignment requires candidate availability Monday through Friday, approximately 40 hours per week, hours 8:00 a.m. to 4:30 p.m. New hire will be trained onsite at Oakland County then working remote approximately three days/week & onsite two days/week.

Experience Level: 3+ Years

Environment: CA Service Desk, Microsoft Desktop OS, Microsoft Office Suite, Adobe Acrobat. Will be migrating to ServiceNow in 2025.

local_fire_departmentUrgent

Front Desk Agent - Part Time

placePontiac (MI)
and contemporary style at the Auburn Hills Marriott Pontiac. Located right off of highway I-75, our hotel provides easy access to a plethora of dynamic destinations. Visitors can spend the day making memories at Auburn Hills, Detroit Zoo, M1 Concourse, Bloomfield...
starFeatured

Service Engineer

apartmentAVL Test Systems IncplacePontiac (MI)
AVL Test Systems Inc. is growing our service team! We are looking for a Service Engineer to support a customer in Pontiac, MI. If you are interested in growing your career with a leading technical and innovative company, this could be a fit...
apartmentRandstadplacePontiac (MI)
to specifications. You will operate and maintain machinery to ensure production standards are met then finalize products and prepare them for shipping. location: Pontiac, MI salary: $19/hr work hours: 02:00 PM - 10:30 PM qualifications:  •  VMS Assignment ID dress...